To apply for this job email your details to firstname.lastname@example.org
$42,500 – $45,000 a year
Show 4 more benefits
Why Choose WebFX?
What We’re Looking For
Bachelors Degree in IST, IT, MIS, or other related field (GPA must be above a 3.4)
Solid understanding of the latest business office technologies
Solid understanding of Windows 7, 8, and 10
Part-time/summer job/internship experience is a must
Experience in IT Help Desk-related positions (a plus)
Passion for technology, likes to get things done, commitment to delivering high quality and defect-free solutions to team members
Strong time management skills, can meet deadlines consistently
Take direction well, but also able to make decisions and take initiative
Strong communication skills
Ability to work independently
Professional, dependable, solid work ethic, detail-oriented, dedication to quality, self-motivated
Enjoys solving problems
Comfortable configuration and troubleshooting Windows 7, 8, and 10 issues
What You’ll Do
Working with our IT Help Desk Team to provide internal team support including:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Educate team members on technology.
Help to maintain performance of computer systems.
Respond to email messages for team members seeking help.
Ask questions to determine nature of problem.
Walk team members through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wireless Networks (WiFi), and other systems.
Install computer peripherals for team members.
Support online software configuration and answer team member questions.
Installing and Configuring new Windows and Mac workstations
What You’ll Get
Opportunities for Growth
WebFX grew 250%+ over the past 3 years, and merit-based promotional opportunities are abundant for new family members who meet or exceed position performance metrics.
$42,500-$45,000 (potentially higher based on work experience)
Potential additional bonus may be offered for GPA’s of 3.8+
Potential additional bonus may be offered for attending an elite college or university & graduating with high honors
Candidates interested in this position may also have interest in:
Digital marketing, online marketing, digital advertising, paid advertising, search marketing, inbound marketing, web marketing, social media, content marketing, PPC, SEO, SEM, blogging, Facebook, research, communications, entry level, etc.
Check out our culture on social media:
We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you’ve been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? Great! Apply now!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!