Watertown Regional Medical Center Looking for Communications Specialist – Paramedic at Beckley, WV  Full Time

Assists in optimum operation of the Region 1 Medical Command Center by establishing linkages and subsequently relaying all appropriate information to patient care participants.
Participates in training of Regional EMS personnel.

Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

Greets visitors and communicates with patients and providers.

Places, answers, and directs phone calls and distributes messages.

Organizes, coordinates, and schedules meetings and appointments.

Keeps office area neat and tidy and monitors and orders office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Coordinates work flow and complies records of office activities.

Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.

Maintains medical command center records

Maintains knowledge of policies, procedures, and protocols for optimal operations of medical command.

Participates in teaching and continuing education for professional development.

Reports to: Director of Trauma and Support Services

Minimum Education

High school diploma or equivalent Required

Provider certification in Advanced Cardiac Life Support (AHA) and Basic Trauma Life Support (ACEP) preferred.

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Successful completion of 12-week module WV EMT-Paramedic Program and current certification.

Minimum Work Experience

ACLS and BTLS instructor status is desired. Minimum of two years of recent paramedic-level field experience. Must complete a designated training program on the use of specific communication equipment and techniques used by medical command center. Past experience in Medical Communications preferred.