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JOB DETAILS
LOCATION
Dearborn, MI
POSTED
Today
Description
Job Description
ESSENTIAL FUNCTIONS/RESPONSIBLITIES
Manage resolution of SAP support issues through ticket management.
Mange knowledgebase entries for issue resolution
Generate business process instructions for new programs and program changes.
Conduct small user training sessions for new programs and program changes.
SAP Modules:
ERP
Purchasing
Warehouse Management System
FICO would be a plus
SPECIAL SKILLS, EXPERIENCE OR QUALIFICATIONS:
• Minimum of 3 years’ experience in an ERP/SAP support role.
• Must have a basic understanding of SAP logistics processes.
• Must be detailed oriented with excellent problem-solving skills.
• Must have strong verbal and written communication skills.
• Must have experience working successfully in a collaborative, team-oriented environment.
• Must be proficient with the Microsoft products.
• Ability to multitask and prioritize project needs.
• Functions as a liaison between the business units, technology teams and support teams .
• Ability to participate on cross functional project teams to assist in the successful implementation of projects.
• Flexibility to travel to US locations to support launch and other requirements as required.
• Flexibility for shared rotation of off hours support.
About the Company
Vaco
Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Since its founding in 2002, Vaco has grown to more than 35 offices across the globe, 700+ employees, more than 3,000 consultants and $450M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for past 11 years and is dedicated to developing long-term relationships, life-long careers and creative client solutions.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
http://www.vaco.com/
