US Ecology Looking for IT Support Technician at New York, NY Full Time

About You

You are a flexible, focused multi-tasker that enjoys a fast-paced environment where your team counts on you to be organized. You like doing different tasks throughout the day. People have commended you on your attention to detail and you are always vigilant in your work. You are looking for a job that provides room for growth!

Position Snapshot

The Information Technology Support Technician provides support to company employees to resolve telephony, computer software and hardware problems. Coordinates with hardware or software vendors for service if necessary.

Day in the Life

After clocking in and grabbing your favorite morning beverage, you can expect to:

• Screen, refer and diagnose internal inquiries and work requests as they relate to maintenance of computers and related systems.
• Perform troubleshooting and diagnostic routines to identify problems relating to hardware, application software, and network communications.
• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems.
• Guide staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Troubleshoot system and network problems.
• Diagnose and solve hardware or software faults.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.
• Support the roll-out of new applications.
• Create new user accounts and profiles and resolve password issues.
• Test and evaluate new technology.

What you need to apply

• High school diploma or equivalent and some related technical education, or equivalent combination of education and experience.
• 2 or more years’ related experience.
• Basic knowledge of IT Support practices and procedures.
• Ability to present information in one-on-one and small group situations, including vendors and coworkers.
• Ability to effectively manage and communicate work delivery expectations with internal customers.
• Ability to pass pre-employment background checks and drug screening.

About Us

US Ecology helps our customers keep the environment clean by doing the hard but rewarding work of safely disposing of hazardous and regulated waste. In short, we work to provide a sustainable future for our children and their grandchildren.

For your hard work

• Opportunity for professional growth
• Employer paid certifications and training
• 100% employer paid medical option for you
• Paid Time Off
• Cash Recognition Programs
• Find out more at www.usecology.com

US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.