In-depth understanding and troubleshooting skills of cabling infrastructure (Layer 1 – Fiber, Copper), common wired network devices, IP telephony, two-way radio, local area networks, wide area networks, and potential connectivity issues for each.
Results oriented and creative in applying expert technical knowledge to solve problems.
Collaborative with peers in learning expert-level knowledge proactively before it is needed.
Takes risks by participating in innovative activities or those requiring new knowledge or emerging technologies.
Collaboration with peers takes place to solve complex business and technical problems.
Takes risks by participating in innovative activities or those involving emerging technologies.
Understands the concepts of scope and time/resource management, can proactively plan complex project work that involves multiple disciplines and be accountable for the results.
Proactively seeks out and successfully participates in and collaborates on highly complex assigned project work that spans different technical domains.
Understands complex documents and effectively composes documentation and presentations spanning multiple disciplines.
Effectively communicates different types of complex problems and resolutions in simple terms to different types of audiences.