True Digital Security (TRUE) Looking for IT Systems Administrator at West Palm Beach, FL Full Time

JOB RESPONSIBILITIES AND DUTIES

· Document all issues related to Tier 3 queue and attempt to resolve or escalate.

· Develop and maintain procedures and ensure documentation exists for all aspects of installations and operation

· End user support for all desktops, laptops, and mobile devices.

· Microsoft Windows Server infrastructures support for basic roles. (AD, DHCP, DNS, File, Print)

· Virus removal and protection with various small business and Enterprise level products.

· Hardware failure diagnosis on desktops, laptops, and servers.

· Network hardware support; routers, switches, wireless technology.

· Office 365 Azure Administration

· Recommend, plan, and manage the implementation of hardware and software as they relate to assigned infrastructure components.

· Assist with general network administration tasks and management

· Maintain a functional understanding of virtualization, storage, and compute technologies.

· Participate in various IT projects intended to continually improve/ upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost-effective

· Accountable for the successful delivery of assigned projects; providing accurate and consistent status reports

· Research new technologies for infrastructure strategies and other related projects; evaluate and recommend new software or systems to meet company requirements; manage the implementation of changes in such systems

· Provide input to the establishment or technical standards and procedures

· Act as a liaison between client and vendors, as needed

· Provide third level support to IT personnel and end users as necessary

· Perform situation analysis and makes recommendations for solving problems

· Focus on the provision of a stable performance environment, enterprise-wide, by monitoring and analyzing problems that occur, ensure thy are identifies and solved as rapidly and efficiently as possible

SKILLSET

· Good presentation skills

· Strong customer service and interpersonal skills

· Strong analytical skills with the ability to quickly learn new technologies and environments

· Attention to detail

· Excellent verbal/written communication

· Excellent organizational skills and the ability to be self-sufficient

REQUIREMENTS

· Minimum 5 years working experience supporting technologies listed above.

· Experience troubleshooting desktops, laptops, and mobile devices.

· Experience with Microsoft 365 & Google Workplace Administration

· Experience with Azure, VMware & Hyper-V administration

· Experience with basic windows server roles.

· Understanding of basic networking technologies

· Relevant education and certifications preferred

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office 365 Azure: 3 years (Required)
• VMWare: 3 years (Required)

Work Location: One location