TeamHealth Looking for Revenue Cycle Instructor at Knoxville, TN Full Time

JOB DESCRIPTION OVERVIEW:
This position is responsible for developing, coordinating, and delivering training to employees on software applications and processes used by Health Care Financial Services (HCFS) to manage revenue cycle operations. The Revenue Cycle Instructor is reports to the Vice President of Education and Integration in HCFS.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and maintains training programs and documentation for revenue cycle applications and processes, including e-learning modules, training manuals, quick reference and technical trouble-shooting guides;
• Achieves, maintains and leverages expert-level system and process knowledge to standardize and support revenue cycle training across multiple billing center locations;
• Works closely with billing center and National Patient Service Center trainers and management to ensure training is effective and meets staff and management needs;
• Trains adult learners in multiple learning settings including the classroom, through web conferencing, and one-on-one;
• Ensures system training environments are maintained, prepared and operational to support training needs;
• Travels to TeamHealth billing center locations for technical and business process training and to support billing center trainers, as needed, and to maintain relevant system knowledge base (frequency of travel varies throughout the year and is estimated around 25% of work schedule);
• Tests system functionality, as needed, to support revenue cycle application upgrades and enhancements;
• Performs other duties as assigned.

PHYSICAL / ENVIRONMENTAL DEMANDS:

• Job performed in a well-lighted, modern office setting
• Occasional lifting (10 pounds or less)
• Prolonged sitting
• Prolonged work on a PC/computer
• Occasional or periodic travel
• Periodic evening or weekend work when needed
• Moderate stress