Sumner County Looking for Network Technician at Gallatin, TN Full Time

Description

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions.
Responsibilities
· End user and server side support for ERP “Munis” and time clock “Kronos” systems

· Provide support to end-users to ensure access to network and phone services, telephone and network moves, adds, and changes to equipment as needed.

· Install, troubleshoot, and maintain equipment for networks, including hardware, software, and data communications equipment.

· Coordinate with contractors and/or telephone company personnel that perform related services as needed.

· Maintains manual and electronic documents, files and records (e.g. work order logs, inventory, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail.

· Diagnosis equipment failures with computer, network, and instructional media equipment for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order.

· Assist the network engineer in requirements analysis, network application design, implementation, problem investigation/resolution, and network application evaluation.

· General maintenance of exchange environment

· Install, maintain, test, repair and route CAT5, CAT6 and fiber

· Perform other duties as assigned.

Minimum Qualifications:
· Demonstrate knowledge of current products and services available and application to LAN/WAN and data communications systems

· Demonstrate knowledge of client-server network applications

· Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media

· Ability to organize, prioritize, manage and carry out duties efficiently and within established timeframe

· Solid understanding of managed switches

· Must be highly self-motivated, with keen attention to detail and strong customer service orientation. If you need to be micromanaged, do not apply to this position.

Capacity and Ability Requirements:
Combine knowledge of GIS databases and software with common sense and insight in solving problems and making decisions.

· Intelligence: The ability to understand instructions and underlying principles. Ability to reason and make judgments.

· Verbal: Ability to understand the meanings of words and the ideas associated with them.

· Form Perception: To make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines.

· Motor Coordination: Ability to coordinate the eyes and hands or fingers rapidly and accurately in making precise movements with speed.

· Manual Dexterity: Ability to move hands and manipulate objects with the fingers rapidly and accurately.

· Color Discrimination: Ability to perceive or recognize similarities or differences in colors or in shades or other values of the same color

· Systematically identify and analyze the important dimensions of a problem, determine potential causes, obtain relevant information, and specify alternate solutions, then carry out solutions or refer to the appropriate authority.

· Ability and willingness to demonstrate the Public Service Competencies of Service Orientation, Results in Orientation, and Teamwork and Cooperation.

· Maintain consistent and punctual attendance.

· Physical ability to perform essential functions of the job, including:

o Adequate hearing, correctable vision, and manual dexterity;

o Frequently operate a computer and read a computer screen or typewritten page;

o Move between work sites;

o Ability to occasionally lift light weight (up to 25 lbs.).

Necessary Special Requirements:
· Employment contingent upon (and subject to re-check/certification on needed basis)

o Passing a federal background check including fingerprinting

o Passing CJIS certification test

o Live in Sumner County

Work Remotely

• No

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• On call

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Networking: 5 years (Preferred)
• LAN: 3 years (Preferred)
• Active Directory: 5 years (Required)
• Microsoft Office: 5 years (Required)

Work Location: Multiple Locations