Sterling Site Access Solutions, LLC Looking for Logistics Coordinator at Lombard, IL Full Time

Job #:
22-00021

Location:
Lombard, IL

Onsite Flexibility:
All Onsite

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Job Description*

COMPANY SUMMARY**
Sterling Site Access Solutions LLC is a national vertically integrated site access service provider to the North American Energy Infrastructure Marketplace. An Illinois based company, with facilities located across the country, including regional construction offices, distribution centers and world class manufacturing facilities. As a data driven company, Sterling provides complete turnkey ground protection products and services to the transmission & distribution, renewables, civil and oil & gas markets. Sterling is committed to developing our employees, providing best in class customer service and being responsible stewards of the environment.

POSITION OVERVIEW
For this position, our preferred Logistics Coordinator candidate will be key in planning truck and/or rail freight for Sterling Lumber Company. The primary responsibility of this position will work closely with the Customer Service team and the Site Logistics Coordinator to ensure that the delivery needs of the order or project are met. The individual may dispatch local or common carrier freight and must be able to effectively troubleshoot when loads get cancelled or rescheduled. To be successful, focus must be given to optimize shipments, which is beneficial for both the customer and the company. In this role, the primary goal will be to delight the company’s customers by providing a higher level of service than is expected and delivering an exceptional, consistent experience by ensuring on-time deliveries every time. In addition, the Logistics Coordinator may be called upon to work on special projects or reporting as determined by either the Customer Support Specialist II or the Director of Logistics & Customer Service.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Dispatch truck or rail loads as per the needs of our customers.
• Optimize truck shipments or schedule LTL as needed, if partial loads are involved.
• Quality. Raise any issues that we are having with current carrier or broker partners for the appropriate action to be taken and SLC can continue to refine our carrier base.
• Field calls from carriers, brokers or rail and trouble shoot issues that could cause delay to the site.
• Communicate with stakeholders to setup delivery and/or pickup expectations.

• Report daily on picked up and delivered loads
• Is an expert in the flatbed freight marketplace and report on the market.
• Become a Subject Matter Expert, learning from production and shipping how to best configure loads.
• Rotational on call for emergency work.
• Update logistics systems as required, update Google Docs or other documents as required in real time.
• Ensure carriers, broker or rail have all the necessary information that they need to execute each load.
• Work on special projects or reporting as required.
• Maintains a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.
• Complies with and is an advocate of the company’s Environmental Policy and Procedures.

EDUCATION, TRAINING, CERTIFICATIONS & EXPERIENCE

• High School Diploma or equivalent.

SKILLS & KNOWLEDGE

• 2+ years of logistics or customer service experience.
• Experience with multi line telephones and personal computers is required .
• Industry experience a plus.
• Experience with Microsoft NAV or a large ERP system preferred.
• Experience with Internet Explorer, Microsoft Office and Google Docs preferred.
• Experience with a large TMS / McLeod preferred.

ACKNOWLEDGEMENT: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location