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Clinic Support Specialist
St. Luke’s Cataract & Laser Institute is looking to hire a full-time Clinic Support Specialist to join our team in The Villages office. The Clinic Support Specialist is responsible for duties related to pulling and retrieving medical records for all clinic and surgery center procedures.
About St. Luke’s at the Villages Eye Care and Surgical Center
St. Luke’s at the Villages opened in November 2012 as a state of the art ophthalmic facility. Led by Kimberly Ireland, M.D., our team of employees is committed to fulfilling our motto by providing “Excellence with Love” to our patients. Our practice is dedicated to ensuring that each of our patients has the best vision possible, and that our patients are treated with respect and compassion. St. Luke’s at The Villages is affiliated with St. Luke’s Cataract and Laser Institute, founded in 1968 by James P. Gills, M.D., and based in Tarpon Springs, FL.
Please visit our website to learn more about St. Luke’s at The Villages: http://www.stlukeseye.com/location/the-villages/
About The Villages
The Villages was conceived over 50 years ago and is an active retirement community located in sunny central Florida. Its motto: Florida’s Friendliest Hometown. In 2012, Forbes magazine ranked The Villages as the No. 1 fastest-growing small town. The Villages currently has 100,000+ residents.
About the Position
This is an outstanding opportunity for a candidate who is eager to join our team in providing exceptional support to our patients and staff in our growing practice.
Our ideal candidate is comfortable working with the public and has worked in an office environment where a high level of customer service and attention to detail was required.
The position requires a person with outstanding interpersonal skills including a pleasant demeanor, positive attitude, tact, diplomacy, patience, and flexibility. The ideal candidate must also have the ability to interact effectively with patients, doctors, and staff.
Responsibilities
- Run daily reports and pull procedure charts
- Sort, scan, and index loose health record documents
- Perform quality control to ensure the integrity, completeness, and legibility of patient health records
- Schedule and organize all external chart audits
- Comply with federal HIPAA regulations and practice policies
- QAs surgery charts for scanning and indexing completeness
- Pick up, sort, and deliver inter-office mail and faxes
- Maintain an inventory of supplies
- Ensure that patients have timely access to their medical records
- Ensure all incoming records are delivered to the correct provider
What do we look for?
- Two (2) years work experience in the healthcare preferred
- Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule
- Organizational skills with ability to prioritize
- Efficiency in data entry, filing, spelling and telephone skills
- Ability to plan workflow and implement appropriate actions
- Conscientious regarding confidentiality
The Benefits of working for St. Luke’s
- Opportunity to build a career with a longstanding, reputable organization
- Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
- The chance to work with and learn from excellent doctors and staff
- Career Advancement opportunities
- See more benefits at http://www.stlukeseye.com/careers/benefits/
We are an Equal Opportunity Employer and a Drug Free Workplace
We participate in the E-Verify Program
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical records: 1 year (Preferred)
Work Location: One location