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A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, hand tools and jobsite power and lighting solutions. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our commitment to delivering quality and service to our customers, exercising environmental stewardship, enhancing the well-being of our employees and giving back to the communities in which we work and live. How will you power what’s possible?
Location: Carrollton Headquarters
Shift: TBD
Starting Pay Rate: $15.00
Job Description
Job Title: Part Time IT Professional, ITS Service Desk
Job Profile: Part-time student opportunities allow undergraduate and graduate students to schedule their work around their classes. These roles are available in both the office, customer service centers, and in the production environment. This program will allow students to gain experience working in a business/manufacturing environment while maintaining their full time academic commitments.
This part time work can be done throughout the student’s matriculation at college/university with the options for extended work hours during the summer months. Student are eligible for part time opportunities after the completion of their freshman year and can work until graduation. Students must be within a commutable distance of the Southwire location to participate in the Part Time Student Program.
Task and Responsibilities:
- Install and configure Southwire approved software.
- Order, configure, and setup IT equipment for production and warehouse locations.
- Troubleshoot hardware and software issues.
- Coordinate with remote site contacts about their production needs.
- Complete tickets in an IT helpdesk ticketing system
- Carry assigned projects to completion on time.
Requirements:
- Ability to work at least 20 hours per week
- Must be a rising Sophomore, Junior, or Senior
- Excellent listening, communication, and written skills
- Energetic and passionate with a wiliness to learn
- Ability to work and complete projects independently, as well as within a team environment
- Great customer service
- Ability to lift 50 pounds
Competencies
Communication
Computer Skills
Dependability
Interpersonal Skills
Motivation
Problem Solving/Critical Thinking
Benefits We Offer:
- 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
- Medical Insurance Package if Working 30 Hours per Week
- Flexible Work Schedule – up to 30 hours per Week
- Employee Assistance Program
- Advancement & Professional Growth opportunities
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
