Southern New Hampshire University Looking for Cybersecurity Facilitator- Kenzie Academy at Hooksett, NH  Full Time

We are one growing team with one powerful goal – and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.

The Opportunity

The Facilitator assists the SME Software Engineer in teaching a cohort of learners, ensuring the success and effectiveness of the students within the cohort. S/he directly works with learners in the cohort to provide instruction and mentoring. You will report to Senior Director of Academic Programs.

In this Role You’ll Get To:

• Ensure that learners have access to curriculum and resources needed to participate daily (ex. Readings, videos, and assessments).
• Facilitate daily check-ins and question-and-answer sessions with your subgroup.
• Facilitate breakout sessions for learners struggling on specific topics.
• Complete instruction reports, logging your interactions with learners.
• Track learner attendance and re-engage learners who are absent or idle.
• Reach out to learners to keep them motivated on their academic journey.
• Review and grade learner work.
• Communicate regularly with Learner Services about issues regarding specific learners.
• Participate in technical training with SMEs.
• Participate in pedagogical training with learning specialists.
• Escalate questions to an SME when you are unable to assist a learner.
• Review and incorporate provided facilitation guides located in the Playbooks.
• Identify issues early by using data and intervention triggers.
• You will effectively work with internal Kenzie resources, such as the Learner Success Advisors, learner Coaches, and Placement & Career Services, to ensure learners are set up for success and have the best experience and learning outcomes possible.
• Provide feedback to curriculum developers and instructional designers.

What we’re Looking For:

• One year of experience in software development. Relevant teaching experience, or demonstrated technical ability (through technical interviews, work product, and portfolio of engineering or teaching work) may be considered equivalent.
• Degree(s): Bachelor’s degree in computer science or related field, or a technical certification and experience facilitating.
• Equivalent of experience in lieu of degree acceptable: x Yes No
• You are passionate about helping your learners, your senior instructor, and Kenzie Academy succeed.
• You have a desire to teach learners of all backgrounds in software engineering and web design – but more than that: you want to help them learn how to learn and think like a developer.
• You are empathetic and patient and can be affirmative of learners who may struggle with stress or impostor syndrome.
• You can communicate technical concepts effectively to others.
• You are a life-long learner that continues to grow in the subject matter and you encourage more junior instructional team members to do the same.
• You can provide a proactive voice of guidance and accountability to learners who are struggling with attendance or academic challenges.
• You are comfortable working in a fast-paced, remote environment with tight deadlines.

Nice To Have’s:

• You have 1+ years of experience working with others in a coaching or mentoring capacity.
• You have experience in an education environment.
• You have a certificate from Kenzie Academy or demonstrated skill equivalency.
• Cybersecurity:
  • You are knowledgeable in network security, auditing, and monitoring.
  • You have experience in the Computer Forensics Investigation Process.
  • You are familiar with security attacks and ethical hacking.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

Kenzie Academy, a tech apprenticeship program that develops modern tech workers, reimagines higher education, combining training in the latest tech skills, real-world work experience, and mentorship from industry experts.

To ensure equal employment opportunity, Kenzie Academy shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.

Join a community of students, instructors, and staff – here to support your education, goals and dreams.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.

Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.