Silencer Central (formerly Dakota Silencer) Looking for Information Technology Specialist at Sioux Falls, SD Full Time

Job Summary:

The Technology Specialist will report directly to the Head of Technology and work closely with the entire company staff. In addition, the Technology Specialist is responsible for the overall health of application software/hardware solutions; provides general oversight of the company’s technology platforms, information security, and the network environment; and directly resolves the daily help desk requests. This is a hands-on position with no employees to supervise.

The Technology Specialist will work collaboratively with the department managers at the corporate office to provide the highest level of customer service in a friendly, helpful manner while accurately responding to the company’s needs. Additionally, the Technology Specialist will project a professional company image through all types of interaction.

Job Responsibilities & Essential Functions:

• Maintain the corporate-wide software/technology platforms, including the physical and remote security of all software/hardware
• Manage IT projects, including all aspects of resource planning, risk identification, and mitigation
• Manage incidents to resolution and conduct root cause/corrective action follow-up activities
• Assume other duties and responsibilities required or assigned by management

Job Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

• Drives Results: Consistently achieves results, even under challenging circumstances.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Directs Work: Provides direction, delegates, and removes obstacles to get work done.
• Agility: Work performed and composed of various tasks, calling for the use of judgment; and compliance with policies and procedures. Must be a self-starter and able to work independently.

Job Qualifications:

• A Bachelor’s degree in a relevant field of study highly preferred
• 3+ years’ work experience in a similar role
• Preference for work experience in a manufacturing environment delivering ERP or product development
• Strong ability to develop partnerships with internal clients/others

Job Type: Full-time

Pay: $20.00 – $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Sioux Falls, SD 57104: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Information Technology: 3 years (Required)

Work Location: One location