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Overview:
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties.
Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
Language Skills
Mathematical Skills
Physical Demands
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
“JOIN THE BAND” AT SEMINOLE IMMOKALEE CASINO AND HOTEL
Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops!
- All employees eat free on shift in our dining room!
- Weekly pay, bonus eligibility, and the best benefit package in SWFL!
- Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!
Seminole Hard Rock ranked #20 of 500 Best Places to Work by Forbes in 2021. We believe in making “More in Paradise” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casino’s and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties.
Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
Responsibilities:
- Responsible for the impress bank issued. Perform guest and in house monetary transactions.
- Balance and issue impress bank to Floor Attendants, F&B, and Hotel team members.
- Enter patron transactions into the company computer system accurately.
- Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P’s), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P’s.
- Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
- Participate in the daily cage reconciliation process.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Promote positive public/team member relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Performs all other duties as assigned
- Responsible for the impress bank issued. Perform guest and in house monetary transactions.
- Balance and issue impress bank to Floor Attendants, F&B, and Hotel team members.
- Enter patron transactions into the company computer system accurately.
- Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P’s), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P’s.
- Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
- Participate in the daily cage reconciliation process.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Promote positive public/team member relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Performs all other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Excellent interpersonal and team building skills.
- Strong cash handling and counting skills.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
- Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.
Education/Experience
- High School diploma or equivalent and six (6) months of cash handling experience required. Cage operations experience preferred.
Language Skills
- Ability to read and understand all Seminole Tribe of Florida policies and procedures.
- Must be able to communicate effectively in English, specific to position duties and responsibilities.
Mathematical Skills
- Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
Physical Demands
- While performing the duties of this job, team member is regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and speak or listen.
- Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.
- Position requires bending, lifting and carrying supplies and equipment up to 70 pounds.
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
