JOB DETAILS

SALARY

$65000 – $90000 / Per Year

JOB TYPE

Full-time, Employee

LOCATION

Kansas City, MO 64101

POSTED

Today

Description

RLE International is hiring for our Kansas City Modification and Engineering Center for the following role: IT-Systems Engineer

Our IT-Systems Engineer will work within our Modification and Engineering Center to perform the following duties:

• Manage and monitor all installed systems and infrastructure.

• Install, configure, test and maintain operating systems, application software and system management tools.

• Proactively ensure the highest levels of systems and infrastructure availability.

• Monitor and test application performance for potential bottlenecks, identify possible solutions.

• Maintain security, backup, and redundancy strategies.

• Participate in the design of information and operational support systems.

• Provide 1st, 2nd and 3rd level support, nationally and globally.

• Liaise with vendors and other IT personnel for problem resolution.

• Review/identify EOL test data looking for potential software issues that are affecting EOL performance.

• Drive software continuous improvement actions for EOL.

• Monitor engineering changes that can affect EOL software and drive the implementation into production.

Qualifications/Requirements:

• 7+ years of relevant hands-on systems engineering experience supporting enterprise level infrastructure in Manufacturing and end user equipment.

• 5+ years of relevant hands-on experience with IT Service Desk or Support.

• Experience driving and presenting root cause analysis and error correction from operational events to senior management.

• Experience representing your technical area to customers, peers, and senior leadership.

• Supervising daily operations of network, clients, and server infrastructure.

• Excellent interpersonal skills: ability to work successfully with teams across the organization, including Global IT, Engineering, Program Management, Operations, and Senior Leadership.

• Ability to work well under pressure with minimal supervision and keep up with a fast-moving environment via effective prioritization and time management.

• Willing to work Nights and Weekends as needed for maintenance, upgrades, Infrastructure (Network, Servers, Software and Hardware implementations).

• Aligning IT infrastructure with current and future business requirements and goals.

• Experienced in Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness.

• Evaluating risk, developing network recovery and backup processes.

• Experienced in Assessing and purchasing new and replacement hardware, maintenance contracts, ISP, Alarm, Building Access, and Vendor and Inventory management.

• Assuring that IT activities are within the limits of applicable laws, codes, and regulations.

• Testing, troubleshooting, and adjusting information systems to operate effectively.

• Must have SAP experience.

About the Company

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