What are we looking for?
With over 25 years of experience in web radiology, RamSoft is dedicated to delivering award-winning, fully customizable, feature-rich solutions for healthcare providers around the world. We are currently seeking an Optimization Specialist to join our team!
The successful candidate will serve as an optimization resource for products used in various radiology and healthcare settings and will utilize critical thinking skills to help develop the right solutions and workflows for our customers. This position will work closely with customers pre and post implementation both independently and part of a team to ensure our customers are utilizing our solutions optimally. This position also includes delivering written content, webinars, training sessions, ensuring RamSoft strategies are developed and executed, and implementing an overall vision of how customer product optimization can meet company objectives. If this sounds like you, we look forward to your application!
If this sounds like a fit, we want to hear from you!
Note: RamSoft’s office is in Rancho Cucamonga CA, and this role is open to both local and remote candidates.
What will you do?*
Research, analyze, document, and manage high quality resolutions to complex technical, workflow and configuration issues related to RamSoft products and their supporting technologies in a fast-paced patient care focused environment to ensure timely response to customer inquiries, problem resolution, and reporting/escalation of unresolved product issues.
What will you bring to RamSoft?*
Diploma/Degree in healthcare, IT, computer science, radiology or related degree or 5 plus years of related relevant experience
RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs._
Job Type: Full-time