Pura Vida Miami Looking for IT Systems Administrator at Miami Beach, FL Full Time

As an IT System Administrator you would be responsible for managing all back end systems and a variety of tasks.

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  Provide upper level (Tier 3) support by troubleshooting system related problems and coordinate with relevant team members and/or third party vendors for problem resolution;
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  Experience with managing the backend of POS systems and mobile apps, e.g. Toast, Incentivio, etc.;
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  API Platform Integrations for payment processing, menu integrations, third-party delivery platforms (Uber, Doordash), etc.;
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  Develop and manage a support ticketing system and manage the schedule of the IT Specialist (Tier 1);
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  Verify accuracy of hardware and equipment inventory logs as well as vendor payment balances and credits;
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  Organize and maintain company G Suite account (i.e. email creation, group/department management, shared drives access/calendar);
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  Implement and oversee company-wide data security protocols;
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  Develop and update SOPs and fact sheets on company’s IT systems and procedures;
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  Roll out company-wide IT updates, new initiatives and installations;

• Maintain online platforms accuracy (Google, Apple Maps, Yelp, etc). Regularly review changes and updates made by online users and ensure consistency of all ordering links and call to actions.

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  Minimum 3 years experience as an IT Administrator
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  Extensive experience in G Suite (Email, Shared Drive, Docs, Sheets and Forms)
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  Experience with Toast Software, preferred but not required
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  High School Diploma or GED required, 2 years of college preferred
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  Ability to organize and prioritize
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  Attention to detail and problem solving skills.
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  Excellent proficiency in written and oral communication.
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  Excellent time management skills and ability to multitask and prioritize work

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  Progressive compensation package
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  Paid training to prepare you for success
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  On-going career opportunities
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  Medical Insurance
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  Discounted meals
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  Opportunities for growth in management positions