Prime Providers Looking for Client Care Coordinator at Carlsbad, CA Full Time

Job Description

American United Home Care, a dynamic and fast-growing company in the home health industry is seeking to hire a Client Care Coordinator to join our team. If you are a highly motivated, companionate individual who is looking for a career change, we would love an opportunity to speak with you.

Our Story

American United Home Care is a leading home health agency serving the Southern California market for over 25 years. We take pride in delivering the best quality care to our patients and provide a warm, collaborative, supportive environment to our team members. Our success is built on the solid foundation of our compassionate and highly motivated team members. We primarily offer in-home nursing care to pediatric and adult patients with, feeding tubes, tracheostomies, and/or ventilators.

What American United Offers

• Positive, fun and professional work environment

• Bi-weekly pay

• Benefits: Medical, dental, vison, vacation, sick days and life insurance

• Employee appreciation events and Company outings

• The ability to earn incentive-based bonus!

CLIENT CARE COORDINATOR RESPONSIBILITIES:

• The Client Care Coordinator builds relationships; closely working with clients and nursing staff to build strong working bonds

• Consistently provides excellent customer service to our clients and their families

• Understanding the staffing needs of each client: Schedules and staffs nurses to clients based on client’s preferences and the coordinator’s knowledge of our nursing staff

• Recruiting, posting ads or reactivation of previous licensed personnel

• Managing /maintaining patients and employees schedules

• Develop a close working relationship with clinical supervisors to manage our healthcare field staff

• Accompany our clinical staff on customer service visits to client’s homes

• Ensures that our staff are utilized as best as possible in meeting our company’s staffing utilization goals

• Other duties as assigned

CLIENT CARE COORDINATOR QUALIFICATIONS:

• Strong interpersonal skills with the ability to conduct sales and customer services calls and visits to clients
• Highly effective communication skills in person, on the phone, or via email
• Computer literate with the ability to learn a variety of software tools
• Proactive attitude that is solutions oriented
• Ability to remain calm and perform in a fast-paced work environment
• Superior organizational skills with the ability to multi-task
• Bachelor’s degree or relevant industry experience required
• Fluency in English required, Bilingual preferred

Job Type: Full-time

Pay: $20.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Typical start time:

• 8:30AM

Typical end time:

• 5:00PM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Company’s website:

• www.americanunitedhomecare.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Job Type: Full-time

Pay: $20.00 – $24.00 per hour