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Overview:
Presbyterian Village North is currently hiring a
Weekend
Receptionist for our Assisted Living facility.
With a shared legacy in business and healthcare innovation, Forefront Living’s family of care-oriented organizations blends values built on compassion and faith with high-quality senior care – long-term care, Alzheimer’s and memory care, skilled nursing and rehabilitation therapies, hospice and palliative care.
Join Our Team!
Presbyterian Village North is currently hiring a
Weekend
Receptionist for our Assisted Living facility.
Shift is Part Time/16 hours, 8:00 am – 5:00 pm Saturday and Sunday.
Wonderful environment and strong teammate relationships!
401K is available after your 1st year. Come grow with us.
With a shared legacy in business and healthcare innovation, Forefront Living’s family of care-oriented organizations blends values built on compassion and faith with high-quality senior care – long-term care, Alzheimer’s and memory care, skilled nursing and rehabilitation therapies, hospice and palliative care.
These senior care services, along with the celebration of independent living at our senior lifestyle communities, combine to bring deeper meaning to every phase of life for people of all faiths, regardless of race, gender, color, religion, national origin or disability. Forefront Living is the not-for-profit, faith-based parent of Presbyterian Village North, Faith Presbyterian Hospice, and the T. Boone Pickens Hospice and Palliative Care Center.
Responsibilities:
ESSENTIAL DUTIES:
- Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better
- Is friendly and courteous to residents, patients and co-workers
- Answer phones within 3 rings, take messages and/or direct calls to appropriate party
- Greet and direct visitors (i.e. family members, vendors, prospective residents, volunteers)
- Assist residents with various needs (i.e. make change, sell stamps, mail, schedule appointments)
- Prepare outgoing mail (i.e. first class, return receipt, UPS)
- Receive and distribute resident and facility mail
- Forward appropriate mail (i.e. deceased residents, residents moved)
- Routine clerical duties as assigned by the Director of Assisted Living
- Schedule resident’s appointments in accordance with established drive schedule and routine
- Report to the Director of Assisted Living all unusual situations, keeping her/him informed on problems, accidents or special needs arising from communications at the desk
- Maintain office fax and copy machine (i.e. make sure all supplies are at appropriate stock levels)
- Distribute faxes to appropriate person in a timely manner
- Other duties a assigned by Director of Assisted Living
Qualifications:
MINIMUM QUALIFICATIONS:
- High School graduate or GED
- 2 years experience on PBX or multi-line telephone systems
- Prefer front office experience, specifically interaction with customers
- Ability to handle heavy phones, work calculator, intercom system, two-way radios, fax machine and copier machine
- Ability to communicate verbally and in writing, with residents, visitors, and staff
- Ability to sit for extended periods of time
- Ability to multi-task in a fast-paced environment with high demands
- Ability to maintain pleasant, caring and compassionate demeanor in stressful situations
- Ability to read, write and speak English
- Ability to perform Essential Duties
- Genuine caring for and interest in the care of mature adults, persons with disabilities and hospice patients
- Ability to perform work tasks within the Physical Demand Requirements
- Ability to comply with the Resident Bill of Rights and the Employee Responsibilities
- Ability to comply with organizational and departmental safety policies and procedures
