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Job details
Job Type
Full-time
Full Job Description
Do you envision a role within an inclusive, diverse, and compassionate workplace culture? Centennial Medical Group and First Call Urgent Care is hiring FT team members who desire to be a part of a workplace community that supports both personal and professional growth in a challenging and rewarding environment.
We are committed to providing the best possible climate for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal.
We maintain an atmosphere where these goals can be accomplished, by providing a progressive workplace. Most importantly, we have a workplace where communication is open, and we consider individual circumstances and the individual employee.
Job Description:
Medical receptionists are responsible for greeting and checking patients in and out accurately and efficiently. They are to perform multiple administrative tasks including but not limited to insurance verification, scheduling appointments, collecting payments, maintaining and updating patient demographic information accurately and confidentially.
Tasks
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Schedule and confirm patient diagnostic appointments, or medical consultations.
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Compile and record medical charts, reports, or correspondence, using personal computer.
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Answer telephones and direct calls to appropriate staff.
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Receive and route messages or documents, such as laboratory results, to appropriate staff.
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Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
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Maintain medical records, technical library, or correspondence files.
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Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
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Transmit correspondence or medical records by mail, e-mail, or fax.
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Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
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Verify and doc
Activities
Interacting With Computers
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Use computers to enter, access or retrieve data
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Use spreadsheet software
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Use word processing or desktop publishing software
Getting Information
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Obtain information from individuals
Documenting/Recording Information
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Enter time sheet information
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Inventory medical supplies or instruments
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Maintain medical records
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Maintain telephone logs
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Take dictation
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Take messages
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Transcribe spoken or written information
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Type document from machine transcription
Organizing, Planning, and Prioritizing Work
Processing Information
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Compile data for financial reports
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Evaluate importance of incoming telephone calls
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Understand and explain account invoices
Performing Administrative Activities
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Complete patient insurance forms
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Fill out business or government forms
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Fill out insurance forms
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Fill out purchase requisitions
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Maintain appointment calendar
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Maintain inventory of office forms
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Maintain records, reports, or files
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Prepare billing statements
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Prepare financial reports
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Prepare tax reports
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Process medical records
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Route multi-line telephone calls
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Type letters or correspondence
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Use secretarial procedures
Communicating with Supervisors, Peers, or Subordinates
Scheduling Work and Activities
Updating and Using Relevant Knowledge
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Use interviewing procedures
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Use oral or written communication techniques
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Use shorthand writing procedures
Communicating with Persons Outside Organization
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Performing for or Working Directly with the Public
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Greet customers, guests, visitors, or passengers
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Provide customer service
Education:
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Some college courses
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High School Diploma (or GED or High School Equivalence Certificate)
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Some college courses
Experience:
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2 Years’ experience
Knowledge:
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Our Mission is: Making our communities a healthier place to live by improving access to healthcare while simultaneously lowering the total overall healthcare cost. We support and promote this mission by having a focus on our patient relationships.
The Physicians, medical providers, and staff at Centennial Medical Group and First Call Urgent Care believe that every child and adult should have equal access to health care. We are committed to providing care that is easily accessible and available to all regardless of race, color, religion, sex, sexual orientation, gender identity or expression, physical or mental disability, familial or marital status, immigration status, socio-economic status, or national origin.
FT Benefits available include 401k, Health, Life, Long and Short-Term Disability, dental, vision, scholarship program, vacation, paid holidays, and more.
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