PLS—which stands for People – Location – Service—is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
The Human Resources Manager will report to the Director of Human Resources. This position assists with the development, implementation, and maintenance of solutions to ensure the company has the talent necessary to execute PLS strategies. This position will also be the lead for various Human Resources projects including revision of the employee handbook, safety manual, emergency procedures, and new store openings. The HR Manager will assist in establishing metrics and writing policy and procedures that support and maintain a positive, value-added consultative relationship with business leaders.
Responsibilities:
Partner with PLS’s assessment providers and Director of HR to support assessment strategies for selection/promotion.
Manage the Onboarding Program and facilitate New Employee Orientation.
Support the annual Performance Review process.
Coordinate our annual Employee Engagement survey and drive the employee engagement initiative to support a culture of performance achievement.
Partner with people leaders to help them develop individual development plans for key talent and track their integration into performance management.
Support internal Talent Review and Succession Planning processes in partnership with business stakeholders and HR leaders.
Design, develop, implement, track, and maintain employee recognition initiatives.
Monitor external trends, regulatory changes, and legal updates and ensure compliance.
Provide guidance for internal stakeholders on company policies, procedures, governmental regulations, and compliance requirements.
Develop and update HR policies including revising the Employee Handbook.
Lead HR projects including, but not limited to, a safety manual, emergency procedures, and new store openings.
Provide HR metric reports and analysis and make data-driven recommendations.
Qualifications:
Bachelor’s degree in a related field required; Master’s degree in a related field a plus
5 – 7 years’ progressive experience in an HR/Talent Management role ideally in a multi-unit, geographically dispersed organization
Project management skills. Must have the ability to document and effectively communicate project plans, monitor work in progress, and achieve project milestones/end results
Proven experience participating in projects and processes from ideation through execution and the ability to track results
Experience supporting employee engagement, organizational culture, onboarding, and other talent or people-oriented HR programs is preferred
Knowledge of US employment laws is preferred
Experience evaluating information to determine compliance with standards, laws, and regulations
Ability to handle confidential and sensitive information
Interpersonal and organizational consulting, delivery and facilitation skills
Ability to develop and facilitate interventions that reflect analytic and systemic thinking
Excellent communication and presentation skills
Experience working with the Microsoft Office Suite (e.g., Word, PowerPoint, and Excel)
Excellent writing skills including, but not limited to, punctuation, grammar, attention to detail, consistency, and sentence structure appropriate for policy writing
Ability to foster a collaborative environment
Ability to thrive in a fast-paced, entrepreneurial work environment
Must be customer-focused, energetic, enthusiastic, well-planned, and organized
Physical Requirements:
Must be able to sit and/or stand for long periods of time
Ability to lift 15 lbs.
Ability to travel on occasion
Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, and ongoing training available.
We strive to demonstrate our Core Values in all positions at PLS:
Communication Customer Focus Integrity and Trust Teamwork Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team [email protected] to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.