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Job Description
ROLE SUMMARY
The colleague has global accountability for governance and oversight of Temperature Control Logistics Operations across all Supply Chains (ex. Comirnaty, Paxlovid, Gene Therapy, Conventional)
They will also have Americas (AMER) accountability for the management of International transportation flows for the Conventional Supply Chain.
They will be accountable for a P&L ~ $180 MM in transport packaging and transport spend.
They will be responsible for operational oversight of the Logistics Incident Process globally – inclusive of managing the Intercompany Operations (IO) cross functional Process Centric Teams (PCT), which are focused on incident reductions and continuous improvement.
This role is responsible for leading several teams focused on E2E supply chain design, execution, and control. These teams include:
- Temperature Control Logistics Operations
- Logistics Delivery Operations
- Business Control and Analytics
ROLE RESPONSIBILITIES
Network Temperature Control Logistics Operations – ensure that temperature sensitive products are shipped and handled in a compliant and efficient matter according to all regulations and Pfizer quality standards
Service and Cost Accountability – responsible for the end-to-end service and cost of the logistics delivery functions required for the movement of product within the Pfizer Intercompany network (AMER related exports).
Governance – defines governance for the development and implementation of shipping lane specific SOPs with freight forwarder and shipping entity/site in alignment with relevant Pfizer Quality Standard and, Pfizer Global Supply (PGS) Value Proposition.
Service Provider Selection and Management – leads the identification, selection, qualification, implementation, and continuous improvement of temperature control logistics shipping systems. Manages external logistics providers (transport and packaging) to ensure service levels and capacity are appropriately matched to business and changing regulatory requirements.
Integrated Manufacturing Excellence (IMEX) – Orchestrate LDO Tier 2 process, standard work across PCTs and ensure robust application of IMEX standards, metrics and continuous improvement loops. People Management and Development – responsible for selecting, coaching, developing and managing a diverse team that is located across the globe. Actively engage in developmental and project assignments, workload distribution, hard and soft skill development, behavior and recognition.
Communication and Alignment – Connects Logistics Delivery Operations with all E2E stakeholders (ex. Logistics centers, plants, markets, supply chain, quality operations etc.). Owns resolution and corrective action planning for all Temperature Control and Logistics Delivery Operational issues. Drive process and project alignment and standardization.
QUALIFICATIONS
- Bachelor’s degree with 10+ years within Pharmaceutical industry with deep transportation and temperature control logistics experience and ‘end to end’ supply chain exposure
- Strong skills in managing extended and virtual teams, with range of x-functional stakeholders
- Highly developed communications skills critical – able to manage at multiple levels in the organization, written and verbal
- People management experience across various global regions (NORAM, EMEA, LATAM, APAC) highly preferred
- Experience working with mRNA vaccines and Gene Therapy products preferred
- In-depth knowledge of controlled temperature shipping components, systems, monitoring equipment, best practices, qualification development processes and governing regulations
- Strong working knowledge of: import / export procedures, health regulatory requirements and other governmental agencies oversight of inbound and outbound trade, international air and ocean freight operations, freight rate structure and negotiation and freight forwarders’ regional/global operations.
- Can evaluate the latest market intelligence and technology advances and apply industry principles and applications
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Must be able to work in a global environment across multiple time zones
- Up to 25% travel
- Nonstandard business hour support (e.g. weekends) as required
- Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
ORGANIZATIONAL RELATIONSHIPS
Pfizer Global Supply (PGS) – Plants, Quality, Global Packaging, External Supply, Finance, People Experience, Global Security
Global Supply Chain (GSC) – Regional and Market Supply Operations, Supply Chain Planning, Product Portfolio Leaders, Brand Supply Leaders, Planning Process and Operations, Centre One Operations
Intercompany Operations (IO) – Distribution and Transportation Technical Services, Logistics Platform Services, Logistics Compliance and Risk Management, Logistics Centers, Customer Service, Network Strategy and Management
External Service Providers – Global Freight Forwarders, Packaging Providers, Logistics Service Providers
RESOURCES MANAGED
Financial Accountability
Role has P&L and operational accountability for ~ $180 MUSD freight budget
Supervision
Accountable for team of 20 colleagues:
- 5 direct reports – 1 people managers, 4 individual contributors; 1 functional people manager
- Oversight of 4 external resources
- Manages outsourced Control Towers
OTHER INFORMATION
- Relocation eligible
- Internal candidate identified
- Eligible for employee referral bonus
- Posting expiration date – Jan 24, 2023
Relocation assistance may be available based on business needs and/or eligibility.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Logistics & Supply Chain Mgmt
