Ochsner Clinic Foundation Looking for Greeter/Concierge – OLGMC Guest Services – PRN (Open) at Lafayette, LA  Full Time

Education

Required -Ability to read and write in order to communicate and give instructions to patients

Preferred – High school diploma or equivalent

Work Experience

Required -None.

Knowledge Skills and Abilities (KSAs)

• Excellent interpersonal skills.
• Good judgement skills.
• Telephone skills.
• Ability to read and write in order to communicate and give verbal instructions to patients

Job Duties

• Greets patients/visitors in a courteous and professional manner.
• Assists patients in/out of vehicle in a safe manner.
• Directs patients/visitors to the appropriate departments and accurately answer patients’ questions.
• Works harmoniously with volunteers and medical personnel to ensure a steady supply of wheelchairs at front doors through the day.
• Maintains assigned entrances in a clean and orderly manner.
• Participates in activities for personnel development and required training.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.