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$59,539 – $89,308 a year
**Pay Grade – DT06, Recruitment Range – $59,539-$75,370**
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Learn about the NC Aquariums: https://www.ncaquariums.com
The Best of North Carolina – YouTube
Learn about employee perks/benefits: https://oshr.nc.gov/state-employee-resources/benefits
Primary Purpose of the position:
The North Carolina Aquariums at Roanoke Island is seeking a dynamic, efficient, and enthusiastic individual to join our team as IT Field Support Technician. The primary purpose of this position is to respond to and provide professional level technical support for software system maintenance, PCI compliance issues, hardware installations, troubleshooting, enhancements, planning, and user-requested changes for the North Carolina Aquariums.
The North Carolina Aquarium’s mission is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats.
The North Carolina Aquarium on Roanoke Island is located in Manteo, NC, nine miles from the Atlantic coastline in Nags Head. The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2200 animals. More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina’s waterways are so special.
The Department of Natural and Cultural Resources’ (DNCR) vision is to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries, and nature throughout North Carolina. The Department works to stimulate learning, inspire creativity, preserve the state’s history, conserve the state’s natural heritage, encourage recreation and cultural tourism, and promote economic development. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team. Learn more about our agency at: WWW.NCDCR.GOV.
**To receive credit for your work history and credentials, you must list the information on the application form. Any information omitted from the application form will not be considered for qualifying credit**
In order to qualify for this position, you must meet ALL the following requirements listed below:
Qualified candidates must have:
Bachelor’s degree in computer science or an IT related field from an appropriately accredited institution plus one year of experience in the information technology field related to the position’s role;
Associate degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position’s role;
High school or General Educational Development (GED) diploma and four years of experience in the field of technology related to the position’s role;
an equivalent combination of education and experience.