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Job Description
** Attention to detail + customer service**
** Stable, small utility co-op with focus on customers/members**
**Relaxed environment, autonomy, independent work**
** Stable, small utility co-op with focus on customers/members**
**Relaxed environment, autonomy, independent work**
We are currently seeking Utility Billing Specialist 1 to join our team. Rock Energy Cooperative, located in South Beloit, IL, is a not-for-profit utility distributing safe and reliable electricity and natural gas to approximately 20,000 households and businesses across its nine-county service area in northern Illinois and southern Wisconsin.
Essential Functions:
- Accurate and timely cycle billings
- Create, process, and analyze processing reports
- Review and process billing adjustments
- Work with accounts receivable
- Oversight and technical support of computerized utility billing system
- Provide expert customer support for billing questions and payment arrangements
- Utilize business equipment in an office setting
- Self-motivated to work independently
- Follow directions of supervisor
- Time management and strong prioritization of tasks and directives
- Work collaboratively with supervision
- Willing to work hard and learn new skills
Qualifications:
- Bachelor’s degree in a business-related field
- Prior business experience preferred
- Excellent verbal and written communications skills
- Proficiency in MS Office and database software systems
- Strong Customer Service skills
Job Details:
- Office Hours – 7:30 to 4pm
- Worksite – onsite at our South Beloit, IL, office
- Excellent starting wage
- Benefits – comprehensive benefits including insurance and retirement plans
MRA is an Equal Opportunity/Affirmative Action Employer
