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The Medical Office Receptionist is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.
- Handle high volume incoming calls.
- Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
- To assist the physicians and/or administrators in all business and patient care responsibilities.
- Coordinates office communication flow.
- Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.
- Greet, direct and assist large numbers of visitors and refers visitors to various areas.
- Ensure all patient demographic and insurance information.
- Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc… as necessary.
- Review patient intake information to verify insurance coverage.
Job Type: Full-time
Pay: $19.00 – $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Effective November 1st, 2021 MEDNAX will require all employees and new hires to be vaccinated against COVID-19, unless they qualify for an approved medical and/or religious exemption.
Experience:
- Healthcare Receptionist: 2 years (Preferred)
Work Location: One location
