Mass General Brigham Looking for Cloud Administrator at Boston, MA  Full Time

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

We seek employees who bring passion, are highly collaborative, and thrive in a dynamic, diverse, and inclusive team. We work in a highly agile environment with a focus on quality and achieving real impact with our work. We are excited to have a team with a rich mix of experiences, with people who bring innovative approaches to their work, an excitement for looking at things from new angles, and a spirit of continuous improvement. Finally, we seek employees who embrace and live our core values of respect, recognition, communication, commitment, trust, innovation, and service. If this sounds like you, we invite you to apply.

Mass General Brigham’s main office is in Somerville, MA. We are currently working as a fully remote team due to COVID-19 and encourage applications from across the US as telecommuting becomes part of our new normal. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually and facilitate learning and collaboration.

Overview

Mass General Brigham’s board and system-wide executive leadership are making significant investments in enterprise data and digital health, enabling innovation and transformation in the delivery of health care, research and discovery. By building out core digital and data capabilities, we are supporting the achievement of Mass General Brigham’s mission to drive growth and innovation in inpatient, ambulatory, and digital care. We are at the start of this journey and we are looking for talented individuals from across the nation to join us in transforming healthcare and in achieving the expected outcomes of this strategy: improved patient care, quality of care, patient engagement, and efficiency in the delivery of healthcare with excellence.

In the achievement of these goals, Mass General Brigham’s data and analytic teams are working together to build a system-wide data ecosystem. We are both leveraging current assets and building new, integrated solutions to provide a holistic set of industry-leading data and analytic capabilities, supporting Artificial Intelligence (AI), Machine Learning (ML), and real-time insights. Teams from Data and Analytics, Research Analytics, Clinical Data Science, and Information Systems are collaborating to build this new data and analytic ecosystem. To ensure success of this effort, Mass General Brigham is standing up a new Data and Analytics operating model with a goal of driving a level of standardization for data and analytic operations across the teams involved.

The value of investments in data and analytics were proven out during our response to COVID-19 as these investments were leveraged to stand up new reporting and analytic capabilities to support executive and clinical leadership on managing the pandemic. Our broad data and analytic community has come together across Mass General Brigham’s 14 healthcare sites with shared urgency, delivering analytic tools to our system that drove timely insights in both clinical and operational domains, resulting in effective delivery of critical care and in organizational efficiencies during a time of reduced resources.

Team Description

The Cloud Administrator will join the Mass General Brigham Data and Analytics Organization’s (DAO) Enterprise Data Lake team. The Data Lake team is made up of several teams focused on data architecture, data engineering, platform and solution engineering, and user support. These teams work together in conjunction with other DAO teams to design, develop, validate, maintain, and support the Data Lake platform and many different analytic data assets and products.

Role Overview

The Data Lake team within the Mass General Brigham DAO is seeking a Cloud Administrator. This role will employ deep technical expertise to the design, implementation, testing, and ongoing support of the Data Lake cloud infrastructure. This will require working collaboratively in an Agile operations environment alongside fellow Data Lake DevOps and Data Engineers as well as with other teams within the DAO and across Mass General Brigham.

The Cloud Administrator should excel and provide critical expertise in several key operations areas but also be willing to grow and contribute in an Agile environment to ensure consistent delivery and support to the Data Lake operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

The Cloud Administrator, Data Lake, will specifically be responsible to:

Develop Networking and Security best practices for Azure Data Platform

Provide expertise in Azure infrastructure as code (IaC), specifically ARM templates

Administer and maintain production platforms, meeting data and service SLAs

Provide knowledge in Azure DevOps, creating CI/CD Pipelines for deployments

Develop a comprehensive monitoring framework for Azure Services

Support data analytics/ML self-service platforms and environments

Provide recommendations to bring efficiency to supporting Azure Data Platforms

Provide expertise in managing and monitoring Azure Services

Manage High Availability & Disaster Recovery (HADR) and Business Continuity Disaster Recovery (BCDR)

Perform and coordinate server patching, upgrades, and software patching

Provide expertise in Windows and Linux administration

Experience with PowerShell and/or Python

Passion for delivering customer service

Act as an effective, collaborative team member

Support the release/implementation and production support of specific enterprise digitization initiatives

Skills, Abilities and Competencies

Experience working in environments where Agile, Scrum, DevOps and Production support practices are used. Formal Agile training is a plus.

Certification with Azure

Experience with Design and Architecture of Azure big data frameworks/tools: Azure Data Lake, Azure Data Factory, Azure Databricks, Azure ML, SQL Data Warehouse, Event Hub, Kafka

Knowledge and experience working with relational databases for data querying and retrieval would be desirable.

Healthcare industry experience, most notably in Clinical data, Epic, Clarity, Payer data and reference data is a plus.

Strong collaboration skills, with both business and technical teams

Strong attention to detail, well organized, problem solver and able to set priorities

Familiarity with data governance and data quality best practices

EEO Statement

Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.