Marinus Pharmaceutical Looking for Director, Cloud Operations & End-User Service at Radnor, PA  Full Time

Full Time
Remote, Remote, US
Management
1197

Marinus Pharmaceuticals is a pharmaceutical company dedicated to the development of innovative therapeutics committed to developing breakthrough therapies to improve the quality of lives of patients and their families as they battle rare and life-threatening diseases.

Based in Radnor, PA we are comprised of a team of dedicated and talented professionals, valued for their innovation and commitment to developing new therapies for CNS disorders and their passion to make a positive difference in the lives of our patients.

We are currently searching for an experienced professional to join our team as

Director, Cloud Operations & End-User Services

The Director, Cloud Operations & End-User Services plans, directs, and manages technology operations and end-user related services. These services broadly include compute/systems management (Cloud), network, cyber security, collaboration computing (e.g., M365) and service desk (end-user) support. Marinus is a cloud first technology organization that leverages enterprise SaaS applications and Microsoft Azure IaaS. This position will report to the Senior Director, Information Technology and ensure all technology services are operating securely, efficiently, and effectively to support Marinus business operations. This is a hands-on role that will manage technical teams of internal and external on/offshore technology professionals.

Key responsibilities include but not limited to the following:

• Set the course for the daily operations of technology management while assisting with the development and implementation of a forward-thinking IT roadmap for a growing commercial stage pharmaceutical organization
• Manage the on-site and remote Marinus service desk function, including acting as primary interface for vendors and an internal escalation point for business partners
• Lead the development and operationalization of a cyber security (and other related-security activities) program to ensure all appropriate protections are in place and communicated to the broader business organization
• Grow and effectively maintain a cloud-based enterprise-wide strategy for data storage, processing, analysis, and mining
• Serve as the expert-in-residence on all infrastructure, cyber security, and general technology tools
• Manage and direct technology sourcing activities and existing vendor relationships
• Lead the work to increase the technical literacy and technology related efficiency of the Marinus business functions
• Launch proofs of concept (POCs) as required that test new technologies and demonstrate their business utility and value
• Represent Marinus IT both internally and externally as a subject matter expert, promoting the company’s technology strategy and value
• Work with Leadership to develop and manage the IT budget

Qualifications:

• Bachelor’s degree is required, advance degree preferred
• Minimum 10 years technology infrastructure experience
• Minimum 5 years experience managing technology operations and service desk teams
• Experience with infrastructure qualification and computer systems validation required
• Experience managing offshore managed service providers required
• Pharmaceutical/Medical Device/Biotech industry and/or related regulated industry experience required
• Experience in the areas of architecture, infrastructure, cyber security, systems management, solution support, and service delivery
• Experience building and supporting secure small to medium cloud-based technology environments with the ability to scale
• Experience developing and managing cybersecurity and disaster recovery plans and programs
• Strong technical hands-on experience with storage solutions, communication and networking technologies, data replication and backup solutions, M365, Azure, AWS, and related offerings
• Working knowledge of using modern systems and service management processes and tools (e.g., ITIL, ServiceNow)
• Ability to communicate technical issues and solutions with business partners in clear non-technical business terms
• ITIL v4 certification(s) highly preferred
• Technical cloud certification(s) in Azure highly preferred
• Up to 10% travel may be required based upon business needs

At Marinus, we celebrate diversity and are committed to creating an inclusive environment for all employees; providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

All employment is decided on the basis of qualifications, merit, and business need.

Search Firm Representatives Please Read Carefully

Marinus Pharmaceuticals does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Please, no phone calls or emails.

Please see job description

PI201982590