Loews Hotels, LLC Looking for Driver at Rosemont, IL  Full Time

Situated between the energy of Downtown Chicago and the convenience of the nation’s busiest airport, Loews Chicago O’Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations – our property is truly an O’Hare Oasis.

• Welcomes guests to the Hotel
• Assists all arriving guests with luggage – coordinates the storage of luggage
• Maintains the cleanliness of luggage storage and bell closet areas at all times
• Assist with the cleaning of hotel’s bell carts on daily basis
• Maintains the cleanliness and organization of bell stand supplies and materials
• Provides parking information to guests
• Opens Hotel entrance door for guests
• Handles guest inquiries professionally and with the utmost courtesy and accuracy
• Provides guests with Hotel and surrounding area information and travel directions
• Drive hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip/ transfers.
• Assist guests with storing and retrieving their luggage from Hotel Shuttle
• Open Shuttle doors to assist guests on and off the Hotel Shuttle.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Maintain the Hotel Shuttle; gas, oil, cleanliness; filling in daily Shuttle reports and reporting any malfunctions on a daily basis.
• Follows and obeys traffic rules & regulations
• Summons taxis for outbound guests and provides information regarding other transportation options
• Becomes familiar with guest names and acknowledges guests by name
• Maintains the cleanliness of Hotel front entrance area, immediately picking up any trash or debris, contacting Housekeeping for major cleaning tasks
• Provide detailed information about hotel facilities and operating hours.
• Is alert to guests who appear to be intoxicated and intend to drive a vehicle – notifies Security department immediately for assistance
• Assists Security in emergency situations when requested
• Ensures that deliveries of Hotel supplies and large cargo are made at the loading dock, NOT through the front door
• Establishes a good working relationship with all Hotel departments
• Assist with Group deliveries when asked
• Other duties as assigned

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.