KSYS Group inc Looking for IT Project Coordinator at Skokie, IL Full Time

If you’re looking to grow in an IT career, then KSYS Group inc provides a unique and exciting environment where every day is different, there is always something new to learn, and you are given independence to grow along with the support and tools to succeed.

Our company is made up of driven and inquisitive individuals who focus on providing a personalized, high-quality of service to our clients. We strive to continuously improve and progressively adapt to maintain a business environment that meets client needs while taking steps to provide an enjoyable and fulfilling environment for our team. We value employee work-life balance and offer a host of benefits including:

• Competitive salary
• Growth opportunities
• Strong benefits
• Unlimited paid time off
• Continuing education plans
• A schedule with good flexibility
• Hybrid work option is available after an introductory period

Compensation:

$23 – $26 hourly

Responsibilities:

Project Coordinators assist and support Consultants by interacting with our clients and our team to ensure a successful flow of work in all phases of project development:

• Assisting business consultants with information gathering from customers to understand the needs and goals of a project
• Assisting business consultants with project research and development through project completion
• Assisting business consultants with developing technical specifications of a project for the development team and project managers
• Reviewing new and existing processes of clients. Assisting in developing and organizing solutions
• Managing the communication between clients and our staff to ensure client questions are answered and needs are addressed
• Assisting business consultants with project management development and administration
• Working with business consultants on customer training plans and guides and assisting with training customers on new additions to IT infrastructure
• Supporting business consultants with administrative tasks as needed, such as purchasing and training scheduling
• Serving as a liaison between company staff and the client for projects that are IT-related
• Assisting with technical projects related to Office 365, Microsoft Dynamics AX, WordPress, and more.

This Position Requires Travel

• Vehicle/ability to travel to client sites in the Northern Chicagoland area is required. The position is based in Lincolnwood, Illinois. Local travel of 5 miles from the office will be required most weeks, with occasional travel of up to 35 miles
• 20% travel/80% office. Travel from office to client will be reimbursed per the standard IRS allowance per mile along with commute time paid at the hourly rate
• Hybrid work will be considered after the initial trial period

Qualifications:

• Be an undaunted, quick learner – be comfortable in unfamiliar environments, make mistakes, ask the “dumb” questions and ask for help, and be eager to learn more!
• Have excellent written and verbal communication skills – a high level of customer service and patient detailed communication is a must
• Technical Aptitude – You will be introduced to new software and expected to learn it/troubleshoot any issues that arise
• Collaborate well with others – You will be working closely with clients, developers, consultants, and other technicians on your projects
• Have excellent time management skills – this is the type of position where you are given objectives and timelines, then left to fulfill those goals
• Strong attention to detail and problem-solving skills
• Comfortable with public speaking – you will be training both large and small groups of all kinds
• The ability to take ownership of a project and the autonomy and follow-through to see it to completion without close supervision
• Time management and organization skills
• Problem-solving and tenacity – You will come across unique software that will be challenging to troubleshoot
• Strong documentation/journaling – We document all work completed and create detailed client guides
• Demonstrated attention to detail and pride in your work with a focus on quality over quantity/speed
• Research experience is a plus

About Company

If you’re looking for a stellar opportunity, the KSYS group provides a unique and exciting environment where every day is different, there is always something new to learn, and you are given the support and tools to succeed along with independence to grow.

Our company is made up of competent individuals who focus on providing a personalized, high quality of service to our clients. We strive to continuously improve and progressively adapt to maintain a business environment that meets client needs while taking steps to provide an environment that is enjoyable and fulfilling to work at for our team. We focus on employee work-life balance and offer a host of benefits including:

• Competitive salary
• Strong benefits
• Unlimited paid time off
• Continuing education plans
• A schedule with good flexibility
• Hybrid work option available after the introductory period