Knoxville Hospital and Clinics Looking for Clinic Scheduler M,T,W,F 7am – 5pm at Knoxville, IA Full Time

This is a Full-Time position.
Under the general supervision of Clinic Director, the Clinic Scheduler is responsible for all activities surrounding appointments for clinic patients.
Essential Functions

• Has initial contact with the patient and is responsible for providing comprehensive, coordinated and seamless service to the patients.
• Obtains current and accurate demographic and insurance information.
• Makes patient appointments appropriately according to templates.
• Validates the status of insurance.
• Makes appropriate referrals to assist the uninsured population.
• Verifies participation in managed care programs as well as authorization for clinical services with primary care provider.
• Performs telephone duties as required and routes calls to appropriate staff.
• Routes messages appropriately.
• Maintains overall understanding of clinic functions and escorts patients and public to the proper destination.
• Conducts themselves so as to provide the best Patient experience possible.

Job Requirements

• High School Graduate or GED required.
• Mandatory Report Training, computer skills and exceptional customer service skills required.
• Insurance knowledge, healthcare background is preferred.

This is a full time position with benefits offered such as paid time off, medical, dental, vision, life, disability insurance and a 403b retirement plan.

• COVID 19 Vaccine Required or Qualified Exemption

Job Type: Full-time