JPMorgan Chase Bank, N.A. Looking for Digital Marketer at Jersey City, NJ Full Time

Global Technology’s Product & Agility Office (PAO) is currently executing a strategy to establish a product operating model that will prioritize business outcomes, customer experience and empower our product teams to securely deliver customer value faster and drive customer satisfaction, product adoption and retention. Our strategic objectives are to:

• Create a culture of empowerment – teams are empowered to iteratively discover, design, and deliver solutions to serve their customers in ways that meet the needs of the business
• Securely deliver customer value faster – teams measure and continuously improve the time it takes to deliver new features from business needs to production release
• Drive customer satisfaction, product adoption, and retention – teams measure and continuously improve their customers’ usage and satisfaction with their products

As part of our strategy, we are investing in innovative ways to engage our employees, as well as deepen customer engagement across internal and external digital channels. Our goal is to inspire our employees and to help them succeed in their individual roles during this transformation through the creation of persona-driven content. We are seeking an innovative and results-oriented Digital Marketer to be part of team driving the transformation,

This role requires an individual who is a strong strategic marketer, with digital/mobile experience / passion and is a change agent who can work across key stakeholder teams to 1) create compelling marketing strategies across traditional and non-traditional channels to drive awareness, consideration and conversion, 2) understand customer, channel, journey dynamics to determine impactful engagement tactics 3) develop an actionable, measurable marketing plan to deliver on business goals.

We’re looking for an enthusiastic individual to help develop and execute our marketing strategy from the ground up so we can make a significant impact to over 54,000 people working in Global Technology. W e need you to re-write the playbook for what a successful digital marketing strategy looks inside the Global Technology Product & Agility Office. T he only limit to what you can achieve in this role is your own imagination. We’re ready for a Digital Marketer who is creative and has ideas aplenty.

About Your Role on the Team:

• You will lead and build out the digital marketing content playbook for our team and everything that goes along with it.
• Success will require a deep understanding of our internal customers and personas, and how we can help create a positive digital experience to help everyone achieve their goals.
• You’ll work closely with a number of key business areas inside the Product & Agility office. You’ll support these teams through the development and implementation of digital marketing campaigns that promotes their work to help reach, engage and inspire our employees to do amazing work.
• This will be achieved through the creation of digital content. This would include compelling blogs and articles, marketing story decks, e-books, videos, email marketing, website content, webinars, podcasting and so much more. And it doesn’t stop there – you’ll also be responsible for promoting and distributing that content and measuring its effectiveness through analytics.
• Idea generation and content will be your domain – you’ll own the creation of it all. And you need to be super creative to get your message seen in such a large firm.

About You:

• You’ll be passionate about digital marketing, content creation, content distribution and taking a customer centric first approach
• You’ll be well versed in the fundamentals of storytelling and driving customer engagement
• You’ll be passionate about copywriting and seeing your work support the teams goals
• You fully understand how to create unique pieces of native content that work on different social channels
• A strong team player and a self-starter who thrives in a fast-paced environment – think start up mentality
• A creative thinker who brings remarkable ideas to the table
• Someone who flourishes when given responsibility and a sense of ownership. You won’t be micro-managed here.
• You understand how to read and interpret digital analytics and metrics and act on these insights to achieve goals
• You’ll have a creative flair and a desire to do things differently – and you’re certainly not afraid to roll up your sleeves and bring your vision to life through execution
• You love learning from the best in the marketing world and have a curious mind-set and enjoy applying those learnings and having the freedom to do so

Skills / Experience You’ll Need:

• Bachelor’s Degree
• 4+ years’ digital marketing experience
• Experience developing digital marketing plans and creating compelling customer content
• Experience distributing content across multiple channels (and can speak to the results)
• Your digital content will be the fuel for our social media presence, and you’ll manage the department’s internal social media channels. So, a deep understanding of Social Media marketing and how to optimise content for each channel is essential.
• Highly cross-functional, with the ability to engage and partner with different teams across the firm
• Self-starter with the ability to succeed in a fast-paced and rapidly changing environment
• Excellent verbal and written communication skills and can apply feedback accurately and consistently
• Ideally, you’ll have experience working in an Agile environment
• Ideally, you’ll have some video editing knowledge

You’ll Get To:

• Join a Global financial firm and marketing function that’s only going to grow – offering plenty of career opportunities for your personal growth and development
• Own the digital marketing plan and really shape the direction of the Product & Agility Office
• Travel across the globe to various JPMorgan Chase & Co offices offering unique career and life experiences
• Make a huge difference to a Global firm and have fun at the same time
• Enjoy a very competitive compensation and benefits package

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans