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Job Description
Premier manufacturing company in Waukesha is looking to hire an IT Desktop Support Administrator. The ideal candidate is self-motivated, goal-oriented, and committed to solving issues and troubleshooting for the team, so they can deliver world-class services to clients.
The hours are 12:00PM to 8:30PM Monday through Friday, and the position offers competitive pay with a shift premium.
RESPONSIBILITY OF THE IT DESKTOP SUPPORT ADMINISTRATOR:
- Provide technical support to end users
- Write and maintain documentation within the help desk software
- Improve system performance by identifying problems and recommending changes
- Create and respond to help desk tickets
- Diagnose and resolve technical hardware and software issues
- Help maintain and update workstations and printers
MINIMUM REQUIREMENT FOR THE IT DESKTOP SUPPORT ADMINISTRATOR:
- Associate Degree in a computer related field preferred
- At least 1 year experience troubleshooting computers, printers, and networks
- Excellent communication skills
- Good understanding of computer systems, mobile devices, and other tech products
- Attention to detail
- Problem-solving
COMPANY BENEFITS INCLUDE:
- Health and dental coverage
- Short-term and long-term disability insurance
- Employer matched 401(k)
- Educational reimbursement
- On-site health care
- 8 paid holidays
- Paid Vacation
