Hennepin County Medical Center Looking for Pharmacy Support Analyst – MTM Specialty Pharmacy at Minneapolis, MN  Full Time

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult and Pediatric Trauma Center and acute care hospital. The comprehensive healthcare system includes a 484 bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of primary and specialty care clinics in Minneapolis and in suburban communities. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, innovation center and philanthropic foundation.

SUMMARY

We are currently seeking a Pharmacy Support Analyst to join our MTM Pharmacy Team. The current vacancy is full time with benefits, 80 hours per pay period, Monday – Friday, day shift

In addition to minimum qualifications, preferred applicants must have current registration with the Minnesota Board of Pharmacy and PTCB or CPhT certification. Pharmacy Tech work experience highly preferred.

This position will support specialty pharmacy operations within the health system. This position will be located within a clinic or a pharmacy and will assist clinic staff and patients with complex specialty medication initiation and maintenance.

Required COVID-19 Vaccinations for Employees

Hennepin Healthcare will begin requiring employees to be fully vaccinated against COVID-19. This includes all employees, volunteers, students, and contracted staff, with limited exemptions for medical or religious reasons.

Under the direct supervision, responsible for providing coordination, clarification and communication of all financial aspects of pharmacy, including insurance and authorization verification, claims research, patient assistance, and formulary management. In addition, the individual will support the Pharmacy department by leading projects and developing processes needed for day-to-day business activities.

RESPONSIBILITIES

• Verifies insurance coverage and obtains authorizations and certifications for the patient’s medication treatment
• Obtains all necessary signatures and documentation required by the patient’s third party payer
• Accurately and completely documents all information into EPIC to ensure maximum reimbursement
• Monitors and updates information regarding insurance data, authorizations, and preferred providers. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient
• Provides financial advocacy, assistance and support to patients and families, as needed. Assists patients who are un-insured to access other funding resources and completes required documents. Maintains current working knowledge of Medicare, Medicaid and other program benefits and criteria, particularly as they pertain to pharmacy benefits
• Serves as a liaison between the facility and community/manufacturers in making patient assistance resources available to the patient and family
• Acts as a liaison between patient/hospital/provider/payer to enhance account receivables performance, resolve outstanding issues and/or patient concerns, and maximize service excellence
• Monitors pharmacy claim data and EPIC work queues to identify critical reimbursement issues and works with Finance and Billing to resolve them in an expedient and proactive manner
• Understand charge master set up and maintenance requirements
• Work with Pharmacy leadership on internal audits and external audits from 3rd party payors and government agencies, including but not limited to Medicaid and Medicare
• Obtains knowledge of payer requirements and policy benefit structure, including Medicare and Medicaid
• Keeps current on payer trends and changes utilizing websites, emails and bulletin communications
• Continually reviews and monitors billing and coding changes affecting Pharmacy
• May work directly with providers to obtain prior authorizations for medications
• Provides leadership and training to other members of the team and serves as a resource for internal and external customers

QUALIFICATIONS

Minimum Qualifications:

• Associate’s Degree, with a focus on healthcare or finance
• 3+ year’s professional experience working in pharmacy business office, payer business office or equivalent area

-OR-

You’ve made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients’ lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.