The Program Supervisor V (Regional Laundry Director) supervises a very large industrial regional laundry program. The program includes laundry support and linen transportation for State Supported Living Centers, State Hospitals, Texas Center for Infectious Disease (TCID), and Hill Country Crisis Stabilization Unit. This position performs highly complex administrative and program supervisory work, serves as the primary contact person, responsible for providing quality laundry support for all the facilities within the region, and during emergency situations is the back up for other regions. Work involves establishment of program reports, studies, investigations, analyzing, researching, inventories, and setting goals and objectives; developing and updating as needed program guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving program goals; evaluating program activities; adherence to necessary production levels and wash efficiency rates; developing, researching, evaluating, monitoring, and maintenance of a large operating budget; coordinating program activities; developing policies and procedures for the proper use, safety and maintenance of the complex automated, programmable, mechanical, and electronic industrial regional laundry equipment; and overall supervision of a large workforce. Directly supervises the laundry program work, operations, and production workloads to meet daily, weekly, and monthly laundry requirements. Supervisory responsibilities also focus around supervising, training, monitoring, and evaluating compliance with safety, policies, and procedures for the program positions as they maintain equipment, maintain vehicles, transport, receive, sort, wash, dry/iron, fold and properly distribute the Regional laundry linens. The Program Supervisor V works under limited supervision with extensive latitude for the use of initiative and independent judgment. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Supervises a very large industrial laundry operation, ensuring proper processing and distribution of all linen and laundry products. (35%)
Oversees, designs and implements guidelines, procedures, and policies; monitoring compliance and training programs to address productivity, procedures, and policies, safety and professional development for employees within the regional laundry. (20%)
Oversees, coordinates, schedules, and monitors the clean and soiled linen transportation operations to include daily vehicle operations and safety checks. (5%)
Supervises of the program personnel, working with the CAPPS system, including hiring, terminations, coaching, discipline, FMLA, workers compensation, position descriptions, evaluations etc. (10%)
Oversees proper maintenance of industrial laundry equipment and Computer-aided Facilities Management (CAFM) records, providing concise reports to appropriate staff at supported facilities. (5%)
Establishes, develops, oversees, plans, implements, coordinates, monitors, analyses and evaluates Regional Laundry reports. (5%)
Establishes a minimum of a seven-day inventory level is maintained at each facility within the region. (5%)
Develops and implements policies and procedures for the Regional Laundry employees and the equipment used. (5%)
Prepares, implements, coordinates, monitors, and evaluates the Regional Laundry budget requests. (5%)
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge of the repair, maintenance, and operation of the industrial laundry production equipment; of automated, programmable, mechanical, electronical or electrical machinery.
Ability to establish and maintain effective material inventory control and material management systems.
Skill in identifying measures or indicators of program and staff performance and the use of a computer and applicable software such as Microsoft Office programs Excel, Word, and Outlook; CAPPS, Teams, SharePoint, MIMS-Lawson, CAFM, Internet Explorer, Google Chrome, Enterprise Portal and Milnor: Mildata, Mentor, and Miltrac.
Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative and production problems; to develop, evaluate, and interpret administrative policies and procedures; analyze complex problems and develop solutions; and to supervise the work of others, provide leadership, promote growth in others, and establish and maintain effective working relationships.
Salary Note: The salary offered will follow HHS HR Policy starting salary guidelines which are typically made at or near the minimum of the salary range. For internal applicants, there can be limitations in consideration of applicant’s current classification and salary and is dependent upon available budget. Note: For program areas that have an approved market rate, the starting salary is considered the minimum of the market rate.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine-preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
If you need assistance completing the online application, contact the HHS Employee Service Center at
Requisition ID: 521940
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form – Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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