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Job summary
Telephone Operator in Hampton, VA
Operate communication systems, answer calls, transfer calls
Provide information and assistance to callers
Job seniority: entry level
Responsibilities
• Operate telephone/switchboard service
• Provide information and assistance regarding telephone numbers
• Transfer calls to appropriate person or service
• Answer internal and external calls and take messages
• Greet and direct visitors
• Receive and send messages by fax or internal mail
• Compile and update data
• Correct and update electronic telephone directory
Requirements
• High school graduate or GED
• 1 year customer service experience
• Must be able to sit for long periods of time
Key Skills Needed
• Excellent customer service
• Interpersonal skills
• Written and verbal communication skills
• Dependability
• Concern for Others
• Innovation
Telephone Operator in Hampton, VA
Operate communication systems, answer calls, transfer calls
Provide information and assistance to callers
Job seniority: entry level
Responsibilities
• Operate telephone/switchboard service
• Provide information and assistance regarding telephone numbers
• Transfer calls to appropriate person or service
• Answer internal and external calls and take messages
• Greet and direct visitors
• Receive and send messages by fax or internal mail
• Compile and update data
• Correct and update electronic telephone directory
Requirements
• High school graduate or GED
• 1 year customer service experience
• Must be able to sit for long periods of time
Key Skills Needed
• Excellent customer service
• Interpersonal skills
• Written and verbal communication skills
• Dependability
• Concern for Others
• Innovation
