Great Wolf Lodge Looking for Attractions Manager at Gurnee, IL  Full Time

Requirements:

• Responsible for the strategic planning and development of the department.Oversees operation of all attractions including: Oliver Mining Company, Arcade, MagiQuest, MiniGolf, MiniBowling, XD Theater, Ropes Course, and other attractions as necessary.
• Oversees all merchandising functions for Attractions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing.
• Develops and manages labor, COS, and expense budgets.
• Manages staff including employee-training programs, scheduling and employee relations.
• Oversees sales functions including POS system, cash handling, budgets and daily reporting.
• Oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting.
• In conjunction with the Director of Retail and Accounting departments.
• Responsible for department payroll, tracking employee hours and making time-clock changes
• Assists the Retail Director in every day operations of all areas of the Retail & Attractions Department, including gift shops, arcade, vending, and any other revenue producing venues.
• Ensures retail attraction areas achieve the highest standards in areas of cleanliness, presentation and service.
• Develops, implements, and monitors programs assuring a safe facility and work environment that is incompliance with all appropriate regulations–Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.
• Orders and maintains supply levels.
• Ensures retail attraction areas achieve the highest standards in areas of cleanliness, presentation and service.
• Adherence to all standard operating procedures related to the role

Quaifications:

• Charismatic leader who adjusts leadership style to motivate diverse groups to achieve extraordinary goals and overcomes challenges.
• Inspires and motivates team members to work together and achieve beyond expectations.
• Successfully manages people to achieve performance goals.
• Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance.
• Extensive experience required in Attractions Management and Retail Sales in a theme park or resort.
• Strong merchandising skills.
• Ability to develop rapport with management and maintain strong working relationships with other team members.
• Takes an exhaustive approach to every task.
• Committed to comprehensive and in-depth analysis, planning and implementations of every work task.
• Ability to work in a team environment with professional demeanor.
• High School education or equivalent.
• Ability to read and write English, to interpret documents such as safety rules, operating and procedure manuals.
• Strong Communication Skills: must be able to communicate effectively with guests and fellow associates.
• Basic math skills with ability to add, subtract, multiply, and divide.
• Must be flexible regarding scheduling as it is based on business demands