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External Job Description:
We take pride in the services we provide and value the relationships we develop to support business units achieving their objectives. Our goal is to be the most innovative and agile talent development organization; delivering solutions that build confidence and drive performance. If you are adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you!
Education: Undergraduate degree preferred, with emphasis in business, education, psychology or related subject area desired. Advanced studies in human resource management, organization development or the behavioral sciences leading to a master’s degree preferred.
WHY YOU’LL LOVE THIS JOB //
We take pride in the services we provide and value the relationships we develop to support business units achieving their objectives. Our goal is to be the most innovative and agile talent development organization; delivering solutions that build confidence and drive performance. If you are adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you!
In this role, you will work with client-facing subject matter experts (SMEs), learning and business colleagues to drive innovative and effective learning design and delivery. You will lead, build and curate learning solutions that equip our StoryMakers with capabilities at each stage of their career, with a focus on Leadership Development programming. You are passionate about delivering experiential learning in blended environments, and that passion is reinforced with a solid program management approach. The Talent Development Manager is experienced in performance consulting to help ensure learning solutions provided target true business needs. On a day-to-day basis, this role manages multiple programs, coaches talent specialists and SMEs, and executes training programs. We’ll count on you to work with business leaders and project managers to identify performance gaps and create the plans that supports business goals and strategies.
YOUR IMPACT //
- Proactively manages the delivery of learning initiatives. Sets priorities and ensures capacity, development effectiveness, coaching and feedback to sustain quality.
- Utilize adult learning theory to design, develop, and implement training programs in classrooms (in person and virtual) and eLearning programs; create a variety of styles including job aids, facilitated discussions, lecture, small group seminars and 1:1 meetings.
- Own and continuously improve the learning and development (L&D) curriculum and end-to-end design, development and delivery of blended-learning initiatives.
- Provides assistance and guidance in the design of evaluation tools and methodologies and ensures evaluation takes place. Creates metrics to assess effectiveness and impact on initiatives.
- Ensure learning product and strategy are in alignment with GMR vision and values.
- Partners and consults with business leaders to analyze performance gaps and directs needs analysis to determine performance gap solutions consistent with business needs, learning department goals and corporate strategies.
- Facilitates small group and large group trainings pertaining to Leadership Development, Coaching and Change Management.
- Identifies and retains internal training resources, outside consultants and vendors to fulfill specific training objectives. Manages budget to ensure resources are available to meet learning plans.
- Establishes talent development-related projects establishing timelines, goals and ensures team expectations (team member roles and contributions) are clearly communicated.
- May perform other responsibilities as assigned.
WHAT WE’RE LOOKING FOR //
Education: Undergraduate degree preferred, with emphasis in business, education, psychology or related subject area desired. Advanced studies in human resource management, organization development or the behavioral sciences leading to a master’s degree preferred.
License/Certification/Designation: Professional certification, such as the Certified Professional in Learning and Performance (CPLP) or leadership management certification strongly preferred.
Experience: Typically, six or more years of demonstrated experience in learning and development, organizational development/effectiveness and in internal and external consulting. 2+ years in a learning leadership function strongly preferred. Solid instructional design, skill assessment, measurement methodology, needs assessment, change management and virtual facilitation experience required.
Knowledge, Abilities and Skills:
- Knowledge of behavioral and organization development concepts
- Broad technical expertise in analysis, design, development and implementation of learning solutions, preferably using the Articulate and Adobe design suites
- Strong planning, organizing, leading and process management knowledge
- Present and articulate ideas and plans, and influence individuals or groups at all levels
- Ability to set work priorities and effectively use resources to evaluate and apply problem solving methodology to make sound decisions. Active leadership, team development and motivation skills. Ability to navigate ambiguity and lead through change.
