Glenkirk Church Looking for IT Support Specialist at Glendora, CA Full Time

JOB TITLE: IT Support Specialist

DATE: June 2022
JOB STATUS: Full-time, 30-40/week – Hourly, Sunday – Thursday work week
DEPARTMENT: Administration
REPORTS TO: Business Manager

PURPOSE:
To provide oversight of campus IT needs and special projects, support for software and hardware issues, and manage all campus IT infrastructure.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Manage and maintain all networking systems (Cisco and Ubiquity)
2. Ensure access to all Glenkirk file servers
3. Assist in managing and maintaining campus security systems
4. User management through Active Directory, Office365 and Azure AD.
5. Manage and maintain Glenkirk phone systems (NEC Univerge SV 8100)
6. Troubleshoot and deliver end-user support in a Mac OSX and Windows environment.
7. Administer WordPress and GSuite.
8. Attend Safety & Security team meetings. Provide cyber security input and maintain camera systems.
9. Manage IT inventory and asset tracking (Microsoft Dynamics)
10. Provide end user support in a courteous and timely manner
11. Troubleshoot IT systems quickly and maintain high up-time environment
12. Implement new technology to support the church vision when directed
13. Manage and monitor on-site and remote VMWare ESXi Hosts
14. Administer Windows servers and Linux servers
15. Monitor Glenkirk network (LibreNMS, Zabbix)
16. Maintain and test backup systems

DESIRED SKILLS:

• A BS in Computer Science or Engineering, or commensurate experience
• Ability to work creatively and cooperatively with others to carry out the mission of Glenkirk Church in general, and the mission and vision of specific ministry teams
• Some experience in project management, small business network architecture, systems management, small business network management, virtualization (VMWare), Linux, OS X, Digital Audio Networking

(Dante preferred)

• Knowledge of OSI/TCP model, VLANS, TCP/IP, STP, DNS, DHCP, and LDAP
• Knowledge of firewalls
• Customer-focused
• CCNA and/or MCSA preferred but not required

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

COVID-19 considerations:
Glenkirk follows all LA County Health Department mandates and protocols.

Education:

• Associate (Required)

Experience:

• Help Desk: 1 year (Required)

Work Location: One location