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Job Description
The operations administrative clerk is responsible for assisting the Operations department with the day-to-day operations. This position provides clerical and operational support.
Essential Responsibilities/Duties
- Answer operations phones and radios.
- Monitor customer communication between the kitchen and flights.
- Assist with customer specs, diagrams, etc.
- Assist with production if needed.
- Responsible for daily administrative tasks of the operations department, including filing, faxing, copying, answering phone calls and emails, processing mail, and preparing correspondence.
- Assisting with the preparation of regulatory and customer audits.
- Assist with monthly employee functions, department conferences, and safety initiatives.
- Maintains high standards of confidentiality.
- Perform other administrative-related duties and projects as assigned.
Competencies
- Communication.
- Customer Service skills.
- Critical Evaluation.
- Ethical Practice.
- Accuracy.
Experience with Microsoft Knowledge, Skills, and Abilities
- Office (Word, Excel, PowerPoint, Outlook, and Publisher)
- Competent to work independently within the area of expertise
- Ability to solve problems.
Experience/Education
High School or equivalent.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office and production environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time, non-exempt position. Must be able to work weekends and Holidays.
Travel
Less than 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
