Fleming Therapy Services Inc Looking for Patient Care Coordinator at Glen Allen, VA Full Time

Are you a BIG KID at HEART?
Then join us at Fleming Therapy Services, Inc., where WORK meets PLAY!

Fleming Therapy Services, a leading provider of children’s therapy services, is currently seeking a Patient Care Coordinator to join us at our pediatric outpatient center in Glen Allen, VA. This is an excellent opportunity to work with a great team of therapists and help to make a positive difference in the lives of children!

Fleming Therapy has seven outpatient locations throughout Northern Virginia. We provide the highest quality pediatric physical, occupational, speech and language, and feeding therapies to children from birth up to age 21 years. Our mission is to provide an exceptional experience that inspires and empowers children to reach their fullest potential. In order to reach our mission, we depend on exceptional employees, like you, who share our values: We are One Family, We Own our Actions, We Have FUN, We Challenge the Status Quo, and we thrive in Possibility Thinking!

Responsibilities include, but are not limited to:

• Assist in training and help to support the Patient Care Associates in all duties.
• Greet all patients, families, and visitors who enter the center. This includes assisting patients with paperwork and collecting demographic information, reviewing family guide and policies with families, reviewing patient’s insurance benefits with the family, and collecting copays and outstanding fees.
• Completing the new patient intake process. This includes completing intake forms, scheduling patients using our insurance guide, verifying insurance information and setting up the evaluation.
• Assisting patients when finished therapy by reminding them of their next appointment date and referencing authorization period.
• Competing next day appointment process.
• Maintaining up to date and correct insurance information on all patients.
• Completing end of day/week/month/year procedures. This includes daily closing reports, trash and office clean up, maintaining the inactive list, data entry, reviewing accuracy of statistics.
• Maintaining optimal communication with the center, by working with the Manager of Front Desk Operations, Center Manager, and Associates.
• Maximize Office Productivity.
• Maintaining Quality Assurance Reports.

The preferred candidate will have experience working in a Front Office or Coordination role, in a medical setting, and should enjoy working around children and individuals who have disabilities. As a Patient Care Coordinator, you are the first person our families and patients make contact with, so having pride in customer service and satisfaction is extremely important. Experience working with insurances for authorization, pre-certifications, and referrals is optimal. Candidates should have excellent organizational and communication skills.

As a full-time employee, you will enjoy the following benefits:

• Competitive pay commensurate with experience
• Flexible schedule options
• Comprehensive healthcare insurance plans, including medical, dental and vision
• Company paid Life Insurance and Long Term Disability Insurance
• Voluntary short term disability, additional life insurance, critical illness insurance and accident insurance are all available
• Generous Paid Time Off plan and paid holidays
• 401k retirement savings plan with discretionary company contribution

The Theraplay Family of Companies now includes Theraplay, Inc., Austill’s Educational Therapy Services, Positive Steps Therapy, AOT, Inc, Fleming Therapy, and The Children’s Therapy Center. This allows us to work with children, to help them maximize their potential, in over 30 pediatric outpatient centers, in schools, and in homes throughout Pennsylvania, New Jersey, Delaware, and Virginia.

The Theraplay Family of Companies is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.