Expeditors Looking for Data Analyst – Logistics at Atlanta, GA Full Time

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Based on-site at the customer’s location, this position is responsible for developing, delivering, maintaining products and data tools tracking global metrics related to supply chain and logistics operations. The Business Operations Analyst is responsible for presenting and reporting data insights to both the Onsite Program Manager and customer directly through scheduled virtual conferences. This individual will work with business and team leads to define and manage business processes and technology roadmaps, adapt with the ever-changing technological environment, and implement new ideas effectively within the Customer culture. Must have strong programming and database management skills. Additional responsibilities include development and maintenance of standard operating procedures/work instructions, and contributing support to a global team.

The successful candidate must have strong analytical, written, and communication skills as this is a customer facing role. Must be adaptable to changing technologies and a dynamic, fast paced work environment. Must possess an attitude to go above and beyond and deliver exemplary customer service.

• Develop Business Intelligence tools and dashboards using Google Data Studio
• Deliver meaningful trends, insights, and detailed analyses to multiple stakeholders
• Contribute ideas of value to multiple cross-functional teams in conferences
• Produce ad hoc requests, queries, custom tools and dashboards according to business requirements
• Building data sets with the Customer’s products and tools with technical experience
• SLA/KPI monitoring across workstreams, site types & 3PL providers – with root cause insights and solution recommendations provided to the Customer.
• Regularly measure and report SLA performance and quality metrics to customers.
• Consolidate builds and decom forecasts. Establish and report on forecasting accuracy metrics.
• Periodic travel to sites will be required. (~10-25% travel)

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Please note, this opportunity does not sponsor work visas and has no relocation assistance. Applicants are required to be eligible to lawfully work in the U.S. immediately.

All your information will be kept confidential according to EEO guidelines.