EmployBridge Looking for Temporary W-2 Call Center Agent at Dunwoody, GA  Full Time

W-2 Call Center Agent

Temporary assistance needed with answering phones and returning calls during peak W-2 months. Assignment will be approximately 20-40 hours per week and will run through March, depending on volume.

Job Responsibilities:

• Answering questions regarding associates W-2
• Returning phone calls

Hours and Schedule:

Hours and schedule will vary depending on volume. Must be available Monday – Friday, 7am – 7pm CST and be willing to work a rotating shift. Some weekend work may be required.

Qualifications / Skills:

• Phone skills – high volume
• Familiar with scripting
• Verbal communication
• Data entry skills
• Professionalism
• Flexible schedule

Experience and Requirements:

• Previous customer service experience required.
• W-2 experience preferred.