Crouse Medical Practice, PLLC Looking for Surgical Scheduler at Remote Full Time

Position Overview:

The Surgical Scheduler is responsible for scheduling patient surgeries, tests and answering patient questions in a timely and efficient manner. This position will also be responsible for secretarial duties to the providers. Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Responsibilities:

• Schedule surgeries, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested.
• Schedule operative procedures by effectively utilizing and maximizing physician block time.
• Obtain certification from insurance companies for scheduled surgeries, tests and admissions.
• Obtain operative reports for patient charts.
• Responsible for follow-up to ensure patients are compliant with orders tests and labs.
• Send appropriate paper work to the hospital for scheduled surgeries.
• Maintain tracking for appointments and assist in scheduling these appointments with any required tests.
• Schedule referral appointments as requested by providers.
• Maintain designated provider’s schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking.
• Answer questions regarding patient appointments, procedures and testing.
• Maintain meeting information in the provider’s schedule.
• Retrieve fax messages and distributes to appropriate staff.
• Assist in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for provider’s signatures on papers placed in the patient’s chart.
• Participate in educational activities.
• Coverage at front desk as needed.
• Answer telephones, retrieve and respond to voice messages per office policy.
• Maintain strictest confidentiality.
• Rotate office cleaning, garbage and kitchen duty as assigned.
• Maintain good attendance as an essential element of job performance.
• All other duties as assigned.

Required Qualifications:

• High School Diploma or General Education Degree (GED).
• Demonstrated knowledge of medical terminology and procedures.
• Ability to effectively communicate to establish and maintain effective working relationships with doctors, patients, coworkers, management and any other external customers.
• Knowledge of medical insurances and various policies/requirements necessary to obtain verification and referral authorizations.
• Minimum of 1 year of related experience in healthcare, preferably in a physician’s office.
• Proven “team player” experience.
• Proficiency in computers, with excellent typing skills to utilize practice management software and electronic medical record systems.

Desirable Qualifications:

• Experience working in a medical office setting.
• Healthcare related Associates Degree.
• Demonstrated competence in interpersonal and intra personal relations.
• Demonstrated competence in acute care patient management/organization.
• Demonstrated commitment to collaboration with provider to individualize and enhance patient care.
• Knowledge of Medent practice management system.

Crouse Medical Practice, PLLC is an Equal Employment Opportunity Employer-M/F/D/V. To apply, please submit your resume.

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Remote