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Description: About us:
Cosan Group is a leading provider of preventative healthcare services to patients throughout the United States. Using a combination of proprietary technology and best-in-class clinical practices, we are reinventing the way patients and their doctors manage their health at home. We support over 750 providers and their patients in 35 states. Our team of over 200 professionals from across the country are setting the standard for Care Management, supporting programs such as Chronic Care Management (CCM), Behavioral Health Integration (BHI), and Remote Patient Monitoring (PRM).
About our team:
Our team members are ambassadors of our customers, advocates for our patients, and the lifeblood of Cosan. We are building to be considered one of the leading organizations in positive employee culture, with a workforce fully engaged and dedicated to the highest level of quality as they provide care for our patients.
What we offer:
- Hybrid remote/office work environment
- Career tracks into Management, Quality Assurance, Training & Education, and more
- Ongoing education and learning opportunities
- Competitive Benefits for Full Time employees (30+hrs/week) including Medical, Dental, Vision, Life Insurance, Short Term & Long-Term Disability, EAP Program, 401k plan, PTO and much more.
- Cosán Cares Culture that supports team members through weekly and monthly communications, regular training opportunities, and initiatives to enhance employee engagement and team development.
- Opportunity for advancement: at Cosán Group, we are committed to promoting within allowing you to further your career.
About you:
You will use your health care experience, talents, and problem-solving skills to develop individualized comprehensive care plans using doctor’s notes and patient chart data to help patients manage their health between office visits. You will use our best-in-class Care Management software to support patients on a variety of programs, including Chronic Care Management, Behavioral Health Integration, Remote Patient Monitoring, and more. This is a knowledge-based opportunity where you will leverage your clinical experience, not a directly technical role other than developing specific expertise with our care management software application.
Responsibilities:
- Complete individualized patient care plans and perform care management and care coordination services via the Cosán Group software platform.
- Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.
- Document all client communications (verbal or written) accurately.
- Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate.
- Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
- Demonstrate ability to work with various cross-organizational areas to meet the needs of the Company’s clients.
- Become skilled at using technology including the care management platform, secure email, Vonage, Electronic Medical Records, etc.
- Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
- Excellent customer service skills demonstrated by positive feedback from customers and patients.
- Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.
. Requirements:
- Currently credentialed as one of the following- Medical Assistant, Pharmacy Technician, or EMT.
- Experience working with Electronic Medical Records (EMR) software as a user.
- Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
- Ability to develop and build trusting relationships with patients and partner practices
- Ability to thrive in a fast-paced environment.
- Must be highly motived, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management.
- Excellent computer skills with experience in Outlook and MS Office.
- Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
- REQUIRED: Candidate must have reliable highspeed internet and will be asked to provide a speed test to assure it meets the Company’s requirements.
Compensation: Based on experience. Starting hourly rate of $16-19 with the opportunity for additional compensation based on performance and advancement
Benefits:
What you do matters. Cosán Group takes care of you, so that you can take care of your patients.
- Paid Time Off
- Company Holidays
- Medical/Dental/Vision Insurance
- Complementary Life Insurance
- Benefits Hub
- 401k plan
- Optional short term, long term disability, critical illness & accident
- Mental Health Support Tools
- All necessary equipment is provided (e.g., laptop)
Disclaimer: Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers, and being able to work independently with minimal oversight. Job functions may require personal leadership skills such as conflict resolution, instructing, time management, and reliability as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
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This position requires long periods of sitting and communicating with patients 6+ hours per day by phone via our platform.*
Job Type: Full-time
