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Job details
Job Type
Full-time
Indeed’s salary guide
- Not provided by employer
- $47.8K – $60.6K a year is Indeed’s estimated salary for this role in Plano, TX.
Full Job Description
Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Support Specialist.
Overview:
- This is a direct-hire opportunity for a outstanding end-client in the hospitality industry.
- This position is on-site and you must be vaccinated.
Application Details:
- Please apply directly to this post or send resumes to Lauren at [email protected].
- Go to www.connection.com to register for daily job updates!
Requirements:
- Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printers
- Working knowledge of Active Directory and network connectivity with TCP/IP, DNA, WINS, DHCP, and wireless
- Strong troubleshooting skills
- Excellent communication and customer service skills
- Experience supporting Director and higher levels
- Ability to multi-task and set priorities
- Work independently with minimum supervision
- Work under pressure and maintain composure
Responsibilities:
- Provide Tier 1 troubleshooting support
- Demonstrate excellent customer service skills
- Ability to work alone or with a team
- Willingness to go above and beyond
- Other support activities include researching and recommending solutions.
- Working with vendors and backline teams to resolve issues.
- Must provide excellent customer service skills, follow processes, learn quickly, and interact with a diverse population in a corporate environment
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