Clackamas Education Service District Looking for Telecommunications Engineer at Clackamas, OR Full Time

Telecommunications EngineerTechnology Services, Sunnybrook CampusFull Time: (8 hours per day, 5 days a week)Year-Round CalendarRemote work options available

Clackamas ESD strives to infuse equity in all our programs and bodies of work by maintaining an inclusive, barrier-free environment in which everyone participates and fully benefits.Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in the job description. We are most interested in finding the best candidate for the job, and that candidate may be the one who comes from a less traditional background. We would encourage you to apply, even if you don’t believe you meet every one of our qualifications described. If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact Human Resources to discuss your application.


GENERAL DESCRIPTION OF THE POSITION:The Telecommunications Engineer designs, implements, administers, and supports voice telecommunications systems. The Telecommunications Engineer manages Voice over Internet Protocol (VoIP) systems, voice gateways, analog lines, and switches, programs changes on request, and interfaces with the vendor, monitoring repair tickets for service. The Telecommunications Engineer provides training for VoIP systems (phone, fax, voicemail and intercom).This position is responsible for all aspects of the enterprise VoIP telecommunication system for CESD clients, ensuring those systems support their needs. The Telecommunications Engineer will build, upgrade, and maintain the phone server systems that will help with the telecommunications for the partner agency and staff. They will work on behalf of the client in providing level 2 support and troubleshooting as well as building and maintaining dialing plans, ring groups and system design.


GENERAL DESCRIPTION OF THE DEPARTMENT:Technology Services provides many regional services that support the needs of local schools, district offices, and the ESD. Services include access to the Oregon K-12 institutions and the Internet, network design, configuration maintenance of router, switch, and firewall, and the Internet Protocol (IP) addressing, domain name server (DNS), network security, network monitoring, traffic shaping, problem resolution, video conferencing, streaming media support and network capacity analysis.


ESSENTIAL FUNCTIONS:

• Oversee the design, implementation, conversion, troubleshooting and maintenance of the client telecommunications systems, offering system and technical expertise.
• Administer and manage VoIP infrastructures (e.g. capacity/feasibility, planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, backup, security procedures/protocols, E911, operating procedures, guidelines and user connectivity).
• Install, configure, test, and maintain SIP trunks.
• Provide Level 2 support, act as secondary contact, and manage the client’s internal communication system (e.g. telephones, voice mail, support calls, new line installation, analog/POTS and fax line testing, voice gateways, intercoms, etc.) for the purpose of ensuring the availability of voice services.
• Complete moves, adds, and changes to client phone systems.
• For a complete list of Essential Functions, please see the Job Description.

MINIMUM QUALIFICATIONS:

• Demonstrated proficiency in VoIP platforms. (e.g. Asterisk, Cisco, Shoretel/Mitel)
• Working knowledge of TCP/IP, PPP, NAT, SIP, RTP, DNS, DHCP, Ping, Telnet, Trace Route, SSH, NFS, TFTP and protocol analyzers such as WireShark.
• Experience in VoIP telecommunications, preferably a minimum of 5 years.
• Possess intermediate to expert skill set and knowledge of Hosted VoIP, SIP Trunking, and Data communications platforms.
• Familiar with VoIP switching architecture and technology with a working knowledge of Cisco routers and switches alongwith an understanding of the OSI model and IP Addressing.
• For a complete list of Minimum Qualifications, please see the Job Description

PREFERRED QUALIFICATIONS:

• Bachelor of Science or equivalent specialized training and experience
• Sangoma Certified Administrator (SCA)
• Cisco Certified Network Professional Collaboration (CCNA Collaboration)
• Working experience with legacy PBX

TO APPLY: Go to https://www.applitrack.com/clackesd/onlineapp/ to apply. Application Deadline: Open until filledCommences: As soon as practical following job offerStarting Salary: $30.85 / hour: Range 23 per 2021-22 Classified Salary Schedule: https://www.clackesd.org/userfiles/ClassifiedSalarySchedule.pdf)
Benefits: Clackamas ESD offers a generous benefit package providing health, dental with orthodontia, and vision insurance including HRA options. Retirement through the Oregon Public Employees Retirement System (PERS) and professional development allocation.
Clackamas ESD complies with the Oregon Health Authority mandate that requires all staff to be vaccinated against COVID-19, or have an approved religious or medical exception. New hires will be required to provide proof of their vaccinated status, or receive approval on a submitted OHA exception request form for a qualifying medical or religious reason, prior to their first day of employment.

Clackamas Education Service District is proud to be an equal opportunity workplace. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce along with the students and families that we serve.

Clackamas ESD policy provides veterans and disabled veterans with preference as required by law.