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Job Description
JOB SUMMARY
Responsible for delivering policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Works with Regional leadership to ensure Human Resources strategies and initiatives are in alignment with all short- and long-term business goals for the Region. Combines HR mastery and business acumen to resolve complex HR issues within a fast paced and dynamic business environment. Responsible for support of a geographically dispersed employee base within a Region. Create, implement and enhance consistent practices to ensure stable service delivery aligned with company initiatives and expectations.
Responsible for delivering policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Works with Regional leadership to ensure Human Resources strategies and initiatives are in alignment with all short- and long-term business goals for the Region. Combines HR mastery and business acumen to resolve complex HR issues within a fast paced and dynamic business environment. Responsible for support of a geographically dispersed employee base within a Region. Create, implement and enhance consistent practices to ensure stable service delivery aligned with company initiatives and expectations.
MAJOR DUTIES AND RESPONSIBILITIES
Work with senior leadership to develop and promote the human resources strategies for the organization
Provide strategic and day-to-day direction and development to team of HR team members who provide HR support for large business organizations or large geographic areas
Develop strong working relationships at all levels of the organization and consults with people leaders to ensure consistent and fair resolution of employee issues/concerns
Maintain credibility with management throughout the organization by serving as an effective listener and problem solver of people related issues
Proactively develop solutions to support business strategy, offering advice, providing guidance and influencing decision
Partner with regional management in order to understand the business challenges and to ensure effective and timely HR support
Translate organizational strategic business objectives into supporting HR strategy and accompanying action plans for flawless execution
Evaluate and advise on the impact of new Regional programs/strategies and regulatory actions as they affect recruiting, motivation, development, retention and performance of our employees in the Region
Analyze and evaluate the retention and performance of the employee base identifying root cause and making recommendations for improvement
Manage recruiting and employee relations at the regional level, including review and approval of hires and terminations and skip level corrective actions
Facilitate and support performance management, merit planning and employee surveys within the enterprise-wide framework and process
Together with Corporate HR leadership ensure consistency with corp HR policy
Ensure compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company and coordinate all required compliance activities in partnership with Legal Department
Hire, train and manage performance and development of direct reports and assist, as necessary, with the selection of KMA HR professionals
Participate in budget and forecasting planning and manage departmental expenses for the Region
Oversee safety and OSHA requirements and compliance for the Region. Provide oversight and analysis of overall safety incidences
Perform other duties as requested
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to think strategically and anticipate future trends, needs and expectations
Strong business planning and forecasting skills
Ability to focus on overall strategy
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate effectively with executive management and company personnel
Ability to effectively delegate and develop team members
Ability to effectively plan/manage/lead projects
Ability to supervise the work of others
Ability to mentor, develop and motivate team members to the success of the department and business.
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Strong PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to work independently
Demonstrated Business Acumen
Demonstrated negotiating skills
Ability to analyze and interpret data in order to build a business case
Expert knowledge of local, state and federal employment laws and procedures
Expert knowledge of recruitment trends and technologies
Expert knowledge of wage and hour laws
Expert project management skills
Demonstrated communication skills including public speaking
Expert knowledge of staffing and employment practices
Expert knowledge of employee relation’s procedures and applicable law
Demonstrated knowledge of broadband services industry/subscription based business model
Required Education
Bachelor Degree in human resources, business, or organizational behavior or related field
Required Related Work Experience and Number of Years
Human Resources Generalist experience, ideally in a multi-location environment with a large employee base – 10+
HR Management experience – 7+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Industry experience a plus
Preferred Education
Master Degree preferred
Certifications for Human Resource Professionals (PHR, SPHR) preferred
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS
Office environment
Travel as required
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Mental Requirements HGN810 330808 330808BR
EOE, including disability/vets
