At Centerstone, our mission is delivering care that changes people’s lives. For over 60 years, Centerstone has been providing community-based behavioral healthcare, substance-abuse treatment and therapeutic foster care services across the U.S. We’re committed to bringing passionate and customer experience-focused individuals to help us continue to provide the best care to our communities. If you think you’re a good match to join our organization, please review the career opportunity below and submit your application. We look forward to hearing from you!
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will handle incoming chat/text to the center through the National Suicide Prevention Lifeline (NSPL), also known as 988. As a part of this team, you’d be responsible for providing brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer skills, a proven ability to communicate effectively through written communication/instant messaging and the ability to multi-task in a high stress environment.
Essential Duties and Responsibilities:
Demonstrate high level of clinical knowledge and skill in providing telephonic or chat clinical screenings and risk assessments.
Answer crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide.
Meet the ethical and clinical standards in compliance with all accreditation.
Actively participate in ongoing supervision, training and team meetings.
Demonstrate high-level customer service skills and professional etiquette.
Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
Assist in administrative tasks as needed.
Work from home
Receive OT pay for all work over 40 hours
Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist
Six months to one year of related crisis experience is preferred
Delivering Care that Changes People’s Lives starts with our employees. As a Centerstone employee there are many perks to enjoy. Below are just some of the great benefits you might be eligible for with Centerstone.
Health & Wellness
Flexible Spending Account
Health Savings Account
Short Term Disability
Long Term Disability – Company Paid
Wellness Programs – Company Paid
Competitive Compensation Packages
Life Insurance – Company Paid
Accidental Death & Dismemberment Insurance – Company Paid
403b Retirement Plan with Company Funded Matching
Retirement and Financial Planning Services
Employee Discounts including Dell Computers, Verizon Wireless, Liberty Mutual, Costco, and Enterprise Rent-a-Car
Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
Career Development and Growth
At Centerstone training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
Opportunities for growth and movement – We encourage our employees to consider new growth opportunities with us and have a 5 state footprint for those looking to relocate geographically
Centerstone Research Institute and Center for Clinical Excellence teach provide staff with industry best practices and processes
Work Life Balance
Paid Time Off – Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays)
Flexible Work Schedules to promote a Healthy Work Life Balance
Employee Assistance Program – assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
Centerstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.
Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.