Carle Health looking for Medical Office Assistant- CMPG Cardiology Main at Peoria, IL  Full Time

Position Summary:

Under the direction of a health care provider, the Medical Assistant Non-Certified, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.

Qualifications:

EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED in required if work is performed in a complex CLIA lab.

CERTIFICATION & LICENSURE REQUIREMENTS
Driver’s License when driving any vehicle for work-related reasons upon hire.

EXPERIENCE REQUIREMENTS
Computer data entry experience.

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

SKILLS AND KNOWLEDGE
Writes, reads, comprehends and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer/patient focused. Critical thinking skills using independent judgment in making decisions. Strong interpersonal skills.

Strong verbal and written communication skills.

Ability to work as a team member.

Ability to understand and apply guidelines, policies and procedures.

SKILLS AND KNOWLEDGE
Required English Skills Basic reading skillsBasic writing skillsBasic oral skillsCommunication Skills Ability to respond appropriately to customer/co-workerInteraction with a wide variety of peopleMaintain confidential informationAbility to communicate only the facts to recipients or to decline to reveal informationAbility to project a professional, friendly, helpful demeanorComputer Skills Intermediate computer knowledge: Ability to troubleshoot minor problems within a Windows OS, operates within a network environment, uses spreadsheet, database, word processing and internet applications proficiently. Learns new applications without difficulty and is able to aid others in immediate work area with computer questions.

Essential Functions:

Clinical Excellence/Patient Care

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
• Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
• May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
• Schedule referrals for patients with specialist or outpatient as requested by the provider.
• Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
• Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Provide information to appropriate regulatory agencies, (i.e. health department).

Development and Patient Education

• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
• Maintain regular and consistent attendance at work.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.